We love affiliate tracker and use it for Membership Pro websites from the guys over at OSSolutions. The problem is that you have no plug in (or do you) that plugs this into their shopping cart system (Eshop). We need an affiliate or customer rewar...

Hi, Is there any way to change the fields on offline payment? It's mostly local payments so we would just need account number, branch code, bank name etc...

I have installed AT with J2Store and enabled all plugins and followed instructions to set up. If an existing user registers to become an affiliate it all works fine. If however a new user uses the "all in one" form with user details above, then busi...

Hi, Is there any way to change the fields when requesting for a new affiliate account and link?...

How can we automatically assign a parent to a user without admin going in the backend and doing it manually? If somebody introduces somebody and helps them sign up, where does the parent apply their code to the childs account at the time of signup?...

Our system is showing 3 separate conversions for 1 invoice generated in MembershipPro. This is causing us to believe we owe affiliates 3 times more than we do. Can you take a look at this please?...

Everytime somebody registers to be an affiliate one user is created in Joomla but two accounts are created in Affiliate Tracker. I have been unable to find the reason for this. One account is always automatically approved after joomla user activati...

When a new user signs up, there's no spot for them to create a password, so they can't login when returning. How do I fix that?...

Hi I installed all components and plugins about affiliate tracker(All enabled) . I create a affiliate account and let guest arrive the link , do create account , browser any pages and pay products by OSMemebership. The affiliate tracker logs...

Hi, I was wondering if that is even possible. I have different products. I am thinking about adding another product to my side. That should be a cooperation i.e. I will host someone else product on my site and sell it as me and then I will need to pa...

Can you provide a link to the documentation which answers this question, or just answer it here. How do i, step by step, change the affiliate that a given customer should fall under? For instance i have an affiliate Jon....and a customer sally. Wh...

Right now i have the affiliate sign up page on a sub domain, so the affiliate url thats auto generated is incorrect as thats not where i want people to go, I want the default affiliate url to be my actual domain....how can I do this so its the same f...

I've installed the affiliate component and plugin for OSMembership, but I can't find how they work together. I see I can set a commission for OSmembership, so I set it to 10%, but after that, there is no field in the OSMembership form that allows peo...

I have the extended version of Affiliate Tracker and I have two levels of commissions. I'm using EasySocial for user signup and J2Store to manage payment. The work flow of a user singing up works smoothly, except when an affiliate link is used it is ...

Hi, new user here setting up Affiliate Tracker and loving it! noticed that all Textfields are of type 'Textarea' with filter 'raw' > that means that they can hold html markup which is a good thing! But it would make more sense to make these fi...

When we add {affiliate_link} token, we get full URL like https://www.mysite.com/?atid=1 Such approach let us to forward visitor on home page only. In some cases it's much more effective to promote special products like https://www.mysite.com/exten...

Dear support, A minor thing is that when a customer pays a subscription with PayPlans then the automated description of the conversion in the affiliate's dashboard is "PayPlans Invoice", as per the attached photo. This means that we have to go int...

Dear support, If an existing user tries to create a new affilate account as per image1, then he receives the error as per image2 although we have the menu item visibility set to "public". If the user is already logged in the website and then h...

Dear support, How can we change what is written in the emails sent? We noticed that only two email are sent, one on new registration of an affiliate and one on new conversion. Is that correct? We ask this in order to know how many emails we hav...

Dear support, If an existing user subscribes as an affiliate using the AT registration form (selecting the "already have an account" option), he is not assigned to the user group that we have set in the Affiliate Tracker component options in the b...

hi. I font know may be i do some thing wrong. I buy a pro version by your afflate and to do a multi level user 1 have a conversation by joomla user and payment by emerald. this is user 2. but i dont see that the parent is a user 1. Than user 3 go ...

Dear support, We would like to remove some fields from the login form in Affiliate Tracker. For example we do not use "usernames" in the site just the real name of each user, therefore, we would like to remove that field or the "company" field for...

Dear support, We face an issue with the AT timezone. In order to present the issue we just created a new log manually and the time that shows in the front end is 16:01 but as per our Joomla timezone this should be 21:01. We attach a photo where yo...