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I have the extended version of Affiliate Tracker and I have two levels of commissions. I'm using EasySocial for user signup and J2Store to manage payment. The work flow of a user singing up works smoothly, except when an affiliate link is used it is not generating a parent in the accounts page. So the second level commission is not being recorded and a parent child is not being listed under the parent column.
I saw a thread on this subject http://www.joomlathat.com/support/affiliate-tracker/building-hierarchy-automatically-not-working#reply-32782 and tried uppublishing the "New affiliate for new user - Affiliate Tracker" plugin. That just caused more issues. Then the new affiliate sign up user was not logged into the account section. I did see the user in the logs as visiting the site, but they didn't become an affiliate account user.
How do I get the new affiliate sign up person to be logged in as a new affiliate account and also generate the parent child relationship so commissions get paid correctly? The signup that records the affiliate is the Affiliate Unlimited Photos profile.
I saw a thread on this subject http://www.joomlathat.com/support/affiliate-tracker/building-hierarchy-automatically-not-working#reply-32782 and tried uppublishing the "New affiliate for new user - Affiliate Tracker" plugin. That just caused more issues. Then the new affiliate sign up user was not logged into the account section. I did see the user in the logs as visiting the site, but they didn't become an affiliate account user.
How do I get the new affiliate sign up person to be logged in as a new affiliate account and also generate the parent child relationship so commissions get paid correctly? The signup that records the affiliate is the Affiliate Unlimited Photos profile.
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Accepted Answer
0hello
so.. if I understand correctly, the affiliates are being created at the moment of registration through EasySocial (because you have our plugin "New affiliate for new user - Affiliate Tracker" installed).
but if they came from an affiliate link, it's not linked to the parent. right?
this should work, indeed.
If you can send me access at support@ joomlathat.com I'll be glad to take a look to see what's going on.
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