Dont work multilevel Bug

saifa
saifa
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hi. I font know may be i do some thing wrong.
I buy a pro version by your afflate and to do a multi level
user 1 have a conversation by joomla user and payment by emerald. this is user 2. but i dont see that the parent is a user 1.
Than user 3 go by link from user 2. buy the product in emerald. and user 2 have a conversation by registration and by sale. but i dont see that the user 3 have a parrent. and user 1 dont take a comission from user 3.
Please help me. What i do wrong? :)
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  • Accepted Answer

    saifa
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    Tuesday, January 24 2017, 01:53 PM - #Permalink
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    Im sorry. A i have a standard version. But a multi level is include.
    I see in accounts there different procens.
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  • Accepted Answer

    saifa
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    Tuesday, January 24 2017, 01:57 PM - #Permalink
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    Abd when i activate a sale i have a mistake: JLIB_DATABASE_ERROR_ANCESTOR_NODES_LOWER_STATE

    without afilate my emerald working good
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  • Accepted Answer

    Tuesday, January 24 2017, 05:08 PM - #Permalink
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    hello

    I think you're misunderstanding the parent-child affiliate relation.

    this is for the case when an affiliate sets up an account as affiliate, and he was coming from another affiliate link.
    this way, this AFFILIATE is the son of the first AFFILIATE.

    what you're describing is normal, non-multilevel affiliation. just a user buying some stuff from an affiliate link.

    do you know what I mean?
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  • Accepted Answer

    saifa
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    Tuesday, January 24 2017, 08:08 PM - #Permalink
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    helo. yes I understand it and i mean that all of this users activate there account in affiliate.
    so again/

    user 1 give there link for user 2. user 2 have a registration in joomla and automatic registred in affiliate program (by your plagin). But the system don't show that user 2 is a child for user 1. And if he buy something - user 1 have a commission from this sale.

    I try to do manual parent in back and. and i see that the user 2 is child for user 1.
    After that user 2 give his link for other people. And new user registered in joomla and in affiliate program automatic. and I see a conversation in user 2 about new joomla user. but in affiliate system new user don't have a parent.

    Any case. When I do a manual child and parent, when user 3 buy something - nobody take a commission.
    Is it wright or I don't understand it?
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  • Accepted Answer

    saifa
    saifa
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    Tuesday, January 24 2017, 09:14 PM - #Permalink
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    So if i do it manual - its working. It was a problem with off line payments.

    but I still have a problem with automatic registration a child.
    If user 2 go by afilate link from user 1 and registration in joomla - a see a conversation in user 1 about joomla registration. And a plagin to do a automatic accaunt in affilate program. but it still without parrent.
    What i do wrong?
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  • Accepted Answer

    Wednesday, January 25 2017, 11:38 AM - #Permalink
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    hello

    ok, I think I understand. yes, the parent should be assigned in this case.

    if you can send me joomla and FTP access to the site I'll take a look and try to figure out what's wrong with the multilevel..

    thanks!
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  • Accepted Answer

    saifa
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    Wednesday, January 25 2017, 12:08 PM - #Permalink
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    How I can send you privat massage? with data from my site
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  • Accepted Answer

    Wednesday, January 25 2017, 12:10 PM - #Permalink
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    send it to support@ joomlathat.com
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    saifa
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    Thursday, January 26 2017, 07:36 AM - #Permalink
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    ok. I send you yestarday from saifa2003
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  • Accepted Answer

    saifa
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    Thursday, January 26 2017, 04:57 PM - #Permalink
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    Hi. You still don't give me the answer. Please let me know - when you can look my problem?
    Thank you
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  • Accepted Answer

    Friday, January 27 2017, 10:57 AM - #Permalink
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    thanks. I will look at it today.
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