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Jwplayer not work

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Monday, September 08 2014, 03:36 PM
Hossien Badawood
Hossien Badawood
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Hi I have problem JWplayer not work I don't know why

before it show me something about HTML5 not loaded

thin I tried to reinstall it but it disappear

that is my web site

www.quran-jed.net
Responses (6)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, September 08 2014, 03:40 PM - #Permalink
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    you have installed the new version?
    there's a javascript file in your installation causing a problem
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  • Accepted Answer

    Hossien Badawood
    Hossien Badawood
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    Monday, September 08 2014, 05:01 PM - #Permalink
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    yes I do install the new version

    so what I need to do to fix this problem?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, September 08 2014, 05:09 PM - #Permalink
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    since it's some other script in your website (not music collection) causing the issue, and the previous version worked ok, I suggest you go back to the previous version of the player, version 2.3.4
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  • Accepted Answer

    Hossien Badawood
    Hossien Badawood
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    Monday, September 08 2014, 05:10 PM - #Permalink
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    before I re install the plugin it was work

    but now it not work
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, September 08 2014, 05:13 PM - #Permalink
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    send me access to support@ joomlathat.com
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  • Accepted Answer

    Hossien Badawood
    Hossien Badawood
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    Monday, September 08 2014, 05:17 PM - #Permalink
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    do you mean ftp account? or joomla account?
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