Giovanni
Giovanni
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Hello, I am receiving a couple of issues unfortunately.

First, I am receiving a que error step 5 for the JW Player. Another issue is it will not allow me to create any playlists. The link to issue at hand is:

http://rockmyfaith.com/index.php/my-culture/playlists

Second, the menu item to add a new artist is receiving a redirecting issue. The link to the question at hand is:

http://rockmyfaith.com/index.php/my-culture/add-new-artist1.

If you could assist it would be greatly appreciated. Thank you.
Responses (11)
  • Accepted Answer

    Sunday, May 06 2012, 10:54 AM - #Permalink
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    hello

    to solve the redirect problem you should set the DEFAULT ITEMID on music collection configuration. it has to be the number (ID) for the main menu item pointing to Music Collection.

    to create playlists, you have to add songs first into the default playlist, then go to that page and hit the SAVE button
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  • Accepted Answer

    Giovanni
    Giovanni
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    Sunday, May 06 2012, 12:48 PM - #Permalink
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    Thank you, however the playlist is still not loading. Still receiving an error 500 step 5 error.
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  • Accepted Answer

    Giovanni
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    Tuesday, May 08 2012, 03:50 AM - #Permalink
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    In addition I did place the ID as you suggested, however I still cannot access the "add artist" page. Please go to:

    http://rockmyfaith.com/index.php/my-culture/my-music

    On the bottom of the page you will see the menu link to add an artist - the reply is that I do not have permission to access it.

    Thank you for your time!
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  • Accepted Answer

    Tuesday, May 08 2012, 09:58 AM - #Permalink
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    this means that in your Music Collection configuration it's setted so users CANNOT add artists! you can easily switch this permission to allow artist addition :)
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  • Accepted Answer

    Giovanni
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    Tuesday, May 08 2012, 08:13 PM - #Permalink
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    That is exactly what I thought, and I checked the settings before I made the post. However, even with the proper settings under "Permission" in the Music Collection settings, I am still not able to add artists in the front end.

    Also, the JW Player is still not loading playlists.
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  • Accepted Answer

    Wednesday, May 09 2012, 11:14 AM - #Permalink
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    I see... could you send me joomla admin access so I can take a look? joomlamusicsolutions@gmail.com
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  • Accepted Answer

    Giovanni
    Giovanni
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    Monday, May 14 2012, 03:17 AM - #Permalink
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    OK That is why the Add Artist did not work - however the JW player is still not loading play lists, it is still giving me the 500 error.

    Thank you
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  • Accepted Answer

    Monday, May 14 2012, 10:37 AM - #Permalink
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    ok I think I know why you have the problem.
    please download the new version of the core plugin, versino 1.0.1 (on your orders)
    uninstall current one and install this one.

    does the problem solve?
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  • Accepted Answer

    Giovanni
    Giovanni
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    Wednesday, May 16 2012, 05:45 PM - #Permalink
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    It solved half of it - the player works great now - however I am still getting a 500 era when I try to use the pop up....

    Thank you for your time, it is greatly appreciated!
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  • Accepted Answer

    Wednesday, May 16 2012, 10:38 PM - #Permalink
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    ahhh!! yes yes, that makes sense. I have to upgrade the moduel too!!!

    my bad. I'll upload it today.
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  • Accepted Answer

    Friday, May 18 2012, 03:01 PM - #Permalink
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    hello!! sorry I forgot to notify you!
    the new version of the module is available in Your Orders (JW player module, verison 2.3.0)

    it should solve the problem you are having! can you check?
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