ID3 Tags not Pulling In

Jeremy
Jeremy
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Since upgrading to 2.4.3 the system isn't pulling in any tag data. Am I missing something?
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  • Accepted Answer

    Wednesday, June 18 2014, 09:44 AM - #Permalink
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    is the option to read ID3 tags set to ON?
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  • Accepted Answer

    Jeremy
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    Wednesday, June 18 2014, 02:48 PM - #Permalink
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    Yes, that's the first thing I thought of too.
    • Germinal Camps
      more than a month ago
      then something else must be failing.. the files you're importing are correctly tagged, right? can you try with a different file, just in case?
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  • Accepted Answer

    Jeremy
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    Wednesday, June 18 2014, 06:36 PM - #Permalink
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    They're all tagged right and they're files that I've successfully imported in the past. the problem occurs if I'm uploading it from the front end like a user or adding songs in bulk from the back end.

    We've had some permissions issues on the new server so it could be related to that.
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  • Accepted Answer

    Thursday, June 19 2014, 10:55 AM - #Permalink
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    that could be it..
    I don't know. it doesn't make much sense... the ID3 tag system has not changed in any way in the new version. doesn't make much sense that it was working before and it's not anymore... it's exaclty the same system..
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  • Accepted Answer

    Jeremy
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    Thursday, June 19 2014, 01:33 PM - #Permalink
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    It's possible that it hasn't been working since we set up the new server and I just didn't realize it until I did the upgrade. We're pushing it to a new environment tonight and I'll take a look at it again.
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