Please help with player error

tonygotto
tonygotto
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I am getting this common error Task Queue failed at step 5 in the player and pop out player. I have already edited the helper.php file to remove the jroute... as you instructed someone else. but still have problem. Please help I have been all over the forum already. The player does work in mozilla now though. I have limited knowledge and nonfunctional site.
2nd
Also when player does work and I add songs to playlist the songs being added are not visible in pop out player playlist and refresh link on player doesnt work.

link to player http://theuncutnation.com/uncut-mixtape/a/73-a/92-a-mafia-under-the-scope.html


link to pop out player
http://theuncutnation.com/community/playlists?task=popup_jwplayer&width=480&height=500&playlist=bottom&playlistsize=235
Responses (8)
  • Accepted Answer

    Sunday, April 08 2012, 04:16 PM - #Permalink
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    the second link says: Parse error: syntax error, unexpected ')' in /home/theuncut/public_html/modules/mod_muscol_jwplayer/helper.php on line 33

    you have messed something up! ;)
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  • Accepted Answer

    tonygotto
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    Sunday, April 08 2012, 06:47 PM - #Permalink
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    Sorry Ill keep it on this thread because I replied on another one.
    prior to editing code only those few lines it gave this error. So can you tell me whats messed up. Recently switched to dedicated server. Think that may be problem. NOthing else has changed at all except maybe an added module.
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  • Accepted Answer

    tonygotto
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    Sunday, April 08 2012, 08:05 PM - #Permalink
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    just let me know. I will send logins that you may need. The player actually works from some pages.
    Here is link again that shows problem
    http://theuncutnation.com/uncut-mixtape/a/78-airplane-mode/98-airplane-mode-flight-36.html

    ONly previously changed to dedicated server.
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  • Accepted Answer

    Monday, April 09 2012, 02:55 PM - #Permalink
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    hello

    have you sent any logins?
    this page works for me.. can you point me to where the problem is?
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  • Accepted Answer

    tonygotto
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    Monday, April 09 2012, 05:03 PM - #Permalink
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    Yes I sent to joomlamusicsolutions@gmail.com The error still shows for me at the link http://theuncutnation.com/uncut-mixtape/a/78-airplane-mode/98-airplane-mode-flight-36.html. the code it gives is Task Queue failed at step 5: Playlist could not be loaded: HTTP Status 500; Internal Server Error. not sure why you are not seeing it but I see it from multiple computers and my hosting company saw it too. If you Got to the mixtape page and click on any album it will do it. It works fine from home page and some other pages. It may work some times, it is creating this problem for me in internet explorer and mozilla. Please, this problem is driving me crazy.
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  • Accepted Answer

    Monday, April 09 2012, 05:24 PM - #Permalink
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    could the problem be that you are using HTML5 player instead of flash? FIrefox cannot play mp3 files with HTML5 player (it's a firefox limitation)

    can you make a screenshot of the error? is this suposed to appear on the module? I can't see the module..

    it looks like you hidded the module, that's why I could not find it! there is only the SHOW TRACKS ADDED TO PLAYLIST but the player does not show up here, you have to click on it. ok.

    so, please, can you make a SCREENSHOT to see where you are getting the message?
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  • Accepted Answer

    tonygotto
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    Monday, April 09 2012, 05:45 PM - #Permalink
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    Here is the screenshot. No it has been working fine in Firefox until and Internet explorer shows same error as well
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  • Accepted Answer

    tonygotto
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    Monday, April 09 2012, 06:09 PM - #Permalink
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    Ive sent screenshot by email
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