can't download update

0
Hi,
I am trying to download the 2.0 to 2.1 update, this is my clients account and she purchased one of the Community Music Collection versions around March of this year. She is getting an error when the user votes on a song, this error comes up:
Fatal error: Call to undefined method TableRating::getErrorMsg() in /home/callfor/public_html/components/com_muscol/models/rating.php on line 59
Since the version is outdated I thought is would be best to update the component before opening the code.

Thank you for your time.
Responses (4)
  • Accepted Answer

    Tuesday, November 02 2010, 04:03 PM - #Permalink
    0
    hello

    first of all, to download you need to login using your clients account...! otherwise the system does not recognise you as a customer and won't let you download...

    besides of that, if after upgrading the problem is still there, let me know and I'll take a look

    Germi
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  • Accepted Answer

    Thursday, November 04 2010, 03:40 AM - #Permalink
    0
    This is my clients account. I did read the notice that to download you have to be logged in, and I did log in first. I am not the original developer, so I only have the information that the client has given me. She has had this account since March, and would have registered your product for the domain callforcreativity.com or callforcreativity.org.
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  • Accepted Answer

    Thursday, November 04 2010, 10:47 AM - #Permalink
    0
    well, I can asure you that creative1 is NOT the account he used to purchase, otherwise this in fo would show up.

    try to ask him for his EMAIL or something that can bring us to the correct account
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  • Accepted Answer

    Thursday, November 04 2010, 04:42 PM - #Permalink
    0
    OK, sorry to be a pain. I will ask.
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