Cannot Install Music Collection

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I am trying to install Music Collection with the instructions provided in Support Articles. My site is hosted by Cloudacess.net.

I tried to install using Extension Manager's "Upload Package File." However I am not able to get through the following instructions:

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Go to the administrator area of your site, and install the component using the Joomla! installer. The installation process will create some folders for you. You can manually check they are created succesfully:
images
albums
thumbs_40
thumbs_115
artists
album_extra
album_name
artist_name
formats
tags
songs
Copy the file "cd.png", located in /components/com_muscol/ to the "formats" folder that has just been created in the "images" directory
Go to Music Collection administor area and click on "Config" icon (top right corner) to set up basic configuration for the component. Be sure to do that before you start working with Music Collection
Install and enable the plugin JWPLAYER. It's called plg_jwplayer_XXX_1.6.zip
Install and enable the System Plugin. It's called plg_muscol_XXX_1.6.zip
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I do not know how to find these folders.
I've already sought help from my host's tech support team. I'm being told that the referenced folders have not been created and they are bumping me back to you for support. Can you help please?
Responses (5)
  • Accepted Answer

    Wednesday, December 05 2012, 10:01 PM - #Permalink
    0
    but.. did the component install OK?

    the folders will be created automatically, don't worry bout that. the only question is: did the component install ok through the isntaller?
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  • Accepted Answer

    Wednesday, December 05 2012, 10:14 PM - #Permalink
    0
    I don't think so. I don't see the component when I click on "view site." Should the music collection be visible when I click on "view site"?
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  • Accepted Answer

    Wednesday, December 05 2012, 10:17 PM - #Permalink
    0
    no, it shouldn't, not unless you've created a menu item for it!

    :)

    the way to know if it's installed is in the backend. on the components menu, is Music Collection there? easy to see! ;)
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  • Accepted Answer

    Wednesday, December 05 2012, 10:29 PM - #Permalink
    0
    Yes it is in the Components menu on the backend. Sorry I'm a Joomla novice trying to build a complex website. Talk about being thrown to the wolves. I'll try assigning it to a menu. Will get back to you if I have further trouble. Thanks.
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  • Accepted Answer

    Thursday, December 06 2012, 11:06 AM - #Permalink
    0
    this means it's installed :) you can just start using it! :)
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