Cannot add to playlist, cannot download.

0
Hi Germinal Camps,

On my Joomla 3.1.1 website, I've installed MC 2.4.1 which came with JW player 5.7.1896.
I'm able to add videos and to play them.
However when I click the '+' to add a video to the current playlist, nothing happens. It just keeps quiet.
When I click the next button for 'Download this song', the system returns a 'Page not found - 404 Error'.
The link to the problem page is:
http://www.kepidi.com/index.php/index.php?searchword=&artist_id=&genre_id=&tag_id=&option=com_muscol&search=songs&view=search&Itemid=1168

Kindly assist in resolving the problem.
James
Responses (5)
  • Accepted Answer

    Friday, February 07 2014, 04:32 PM - #Permalink
    0
    the problem seems to come from the fact that MooTools is not loaded into the page.
    do you know why? did you manually disabled it?
    • Germinal Camps
      more than a month ago
      I can check everything to make sure it's correctly enabled, but I would need Joomla and FTP access to the site. You can send it to support@ joomlathat.com if you want.
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  • Accepted Answer

    Friday, February 07 2014, 05:13 PM - #Permalink
    0
    Germinal,

    I have already sent the required info to your Support email address.

    James
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  • Accepted Answer

    mediavox
    mediavox
    Offline
    Thursday, May 08 2014, 02:17 PM - #Permalink
    0
    Hi there,

    Was there any resolution to this as I seem to be having exactly the same issue.

    Paul.
    • Germinal Camps
      more than a month ago
      have you installed everything required, described in our installation instructions?
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  • Accepted Answer

    mediavox
    mediavox
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    Thursday, May 08 2014, 02:36 PM - #Permalink
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    I do believe I have. I've also added the sub folder path to the system plugin as recommended in some of your other threads on this issue. Bottom line is that when I push the add to playlist button, nothing happens. I'm guessing it may well be a Mootools related issue. When going to my extension manager, there is not a single reference to mootools whatsoever.

    At what point should it have been installled?
    • Germinal Camps
      more than a month ago
      can you send a link to the site? this way I can check it out.
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  • Accepted Answer

    mediavox
    mediavox
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    Thursday, May 08 2014, 03:45 PM - #Permalink
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    Sent via email to support@ joomlathat.com
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