Pending Payment

alpayogus
alpayogus
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Hello
After payment i can not see the pending payment amount as i attached below.
on pending payment i still see the total amount
is there a problem with plugin or am i doing sonething wrong ?
thank you
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Responses (7)
  • Accepted Answer

    Monday, February 15 2016, 12:33 PM - #Permalink
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    The amount on payments is not automatically set. Payments always have the same (fixed amount). the fact that one payment is paid, it doesn't mean that another payment will decrease its amount..
    what you would need to do is to create the payments so the total combined amount is the total you want.

    do you know what I mean?
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  • Accepted Answer

    alpayogus
    alpayogus
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    Monday, February 15 2016, 09:25 PM - #Permalink
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    i am sorry i don't understand.
    what i need is when someone sends me money i want to send back remain total as invoice
    and when i send an e-mail to let him know the remain amount he sees again total amount. I want to let know remain amount.
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  • Accepted Answer

    Tuesday, February 16 2016, 04:03 PM - #Permalink
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    hello,

    the payment amounts is not something that the system changes on its own.

    in your invoice I see 2 payments, one is of 2350 and the other is of 600. the fact that the payment of 600 has been paid does not mean that this amount will be substracted from the other payment.

    if you want the other payment to change its amount, you need to do it manually.
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  • Accepted Answer

    alpayogus
    alpayogus
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    Wednesday, February 17 2016, 07:49 AM - #Permalink
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    total amount is 1120 and user paid 300 rest is 820
    as i attached below paid 300 and total amount is 1420 this is totally wrong it should be 820
    this is the problem
    thank you
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  • Accepted Answer

    Wednesday, February 17 2016, 09:53 AM - #Permalink
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    hello,

    you are not listening to what I'm saying.

    you have created a payment of 1120. and another of 300. the total of payments is 1420, this is normal because it is what you have created.

    the payment that you created and that is 1120 should be 820. just CHANGE its amount.
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  • Accepted Answer

    alpayogus
    alpayogus
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    Wednesday, February 17 2016, 12:08 PM - #Permalink
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    actulallu you are not :=)
    1120 is my total amount NOT 1420
    user pays 300 so it is 1120-300 = 820 but i see PLUS 300 ??
    Now is it clear ?
    if i do it manually what should i need this plugin
    i just want to let my user know remaning is 820 after he send me 300
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  • Accepted Answer

    Wednesday, February 17 2016, 12:10 PM - #Permalink
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    hello

    I understood from the beginning, your amount is 1120. I KNOW that.
    therefore you must create one payment of 300 and another of 820.
    but that's not what you did, you created 300 and 1420.

    do you understand that the creation of payment is NOT automatic? YOU define the payment amounts. YOU.

    if you want to let him know he can pay 820, then the payment amount has to be 820, not 1120.
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