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Paypal paiement error

Invoice Manager
Thursday, March 27 2014, 08:27 PM
Yannick Desjardins
Yannick Desjardins
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I just installed and testing and I have an issue with Paypal. When I am paying, paypal works and email me that it received the funds, but then the application tells me there was an error processing payment and the invoice is marked as not paid. (This is for an invoice with multiple payments)
paypal plugin
Responses (4)

  • Accepted Answer

    Yannick Desjardins
    Yannick Desjardins
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    Thursday, March 27 2014, 08:37 PM - #Permalink
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    But then if I hit refresh in my browser it shows as paid. Also shows as paid in the backend. Seems like a timing issue, can you have a look please.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, March 28 2014, 10:08 AM - #Permalink
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    What you describe looks just like a timing issue: the invoice is marked as paid only when the system received the notification from PayPal. Some times, the paypal server is a bit slow and it takes a few seconds (3, 5, 10...) in sending it, so what is happening is that when you return to the site, the notification hasn't actually arrived yet.

    Usually paypal works good, try again today and see if you still have this issue.
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  • Accepted Answer

    Yannick Desjardins
    Yannick Desjardins
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    Friday, March 28 2014, 02:17 PM - #Permalink
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    I received an email from paypal saying that the server managing the instant payment notification was not responding:

    http://www.mydomain.com/index.php?option=com_invoices&task=process_payment&ptype=payment_paypal&paction=process&tmpl=component&item_number=5
    http://www.mydomain.com/index.php?option=com_invoices&task=process_payment&ptype=payment_paypal&paction=process&tmpl=component&item_number=6
    http://www.mydomain.com/index.php?option=com_invoices&task=process_payment&ptype=payment_paypal&paction=process&tmpl=component&item_number=3
    http://www.mydomain.com/index.php?option=com_invoices&task=process_payment&ptype=payment_paypal&paction=process&tmpl=component&item_number=4
    • Yannick Desjardins
      Yannick Desjardins
      more than a month ago
      I changed the domain for security.
    • Germinal Camps
      Germinal Camps
      more than a month ago
      then it may be a problem on your server.. is that what you mean? but, if you received the notification, eventually, it means that actually worked.. can you send me the URL?
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  • Accepted Answer

    Yannick Desjardins
    Yannick Desjardins
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    Friday, March 28 2014, 02:29 PM - #Permalink
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    Yes, but I can't seem to find how to send you a private message
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