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Hi
I found major issue in plugin.
1. After confirming order in HikaShop invoice is generated, but delivery charge is not included. the if I will go back to order and will edit order by changing anything, invoice is recreated again and delviery charge is added, but invoice number is increased as well!
2. There is still problem with wrong data shown on invoice and on invoice list. invoice generated today has yesterday's date on it.
Thanks
I found major issue in plugin.
1. After confirming order in HikaShop invoice is generated, but delivery charge is not included. the if I will go back to order and will edit order by changing anything, invoice is recreated again and delviery charge is added, but invoice number is increased as well!
2. There is still problem with wrong data shown on invoice and on invoice list. invoice generated today has yesterday's date on it.
Thanks
Responses (18)
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0Hi,
please, be calm...
this extension is used by many many users and has been many years out there, it's been tested and tested many times.
This date issue (which already happened to you, yes), occurs on very very few system environments (not even 1%...), that's why I had to look into it directly into your site, which I can do again, if you can send me access.
Also, please, have in mind that the hikashop issue you mention and the date issue are two separate issues. One has nothing to do with the other. We will look into both of course, but please consider that these are SEPARATE issues... -
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0Hi
I am not referring to date issue I posted earlier.
I am referring to latest issue. if I update actual existing order where invoice was created, invoice is recreated again with new details, before i noticed only number is increment but not only, date is changed as well. So now I have messed up invoices from last two months dates and numbers.... -
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0Hi
Some feedback after plugin update.
1. Now Invoice number is not incremented, which is fine. FIXED
2. Missing delivery charge NOT FIXED
- when I change order status to "confirmed", invoice is generated but delivery charge is still missing, is not added to invoice items.
3. Create Invoice from Quote - NEW BUG
- after using this option, non of the positions from quote are populated in invoice. Invoice is empty. Only seller, buyer details are correct. -
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0Hello,
2- hmm.. this is strange. I try on my localhost environment and seems to work fine, also I saw other users websites and worked fine too. Did we have to make any modification previously on your site to make this work? maybe there's some configuration we're missing here...
3- this I can't replicate on my end either. all seems fine.. do you think you can grant me temporary limited access to your site so I can take a look? -
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0Hi
2. No, there is no any specific tweaks as I wanted to avoid problems with future updates, etc. So there is no any custom work done. What is strange. If I will go back to HikaShop order/edit order and Save even without any changes. Delivery charge is added this time. But is never added at first invoice generation. I am not aware about any settings, I am missing something here?
3. I did try several times, and invoice is created without any products.
If comes to access, sorry but I can't. -
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0hello
2. I don't think you're missing anything.. but I still can't replicate. will keep trying.. it's weird that it's not adding them on the first time, but it is afterwards.
3. I also tried this many times and can't replicate. maybe you can open the Chrome console to see if there are any JS errors occurring? -
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0Hi there,
3- that's definitely not it... (this "deprecated" notice has nothing to do with the problem you're having)
I'm very sorry but I really can't replicate, it makes it almost impossible to help you if I can see it live on your site
do you have any TEST site where you can put this and let me access?
or, if you don't, maybe you can make a video..? maybe that will give me a clue... -
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03. That was only message I registered ... I am not familiar with web based software. I am more c# guy.
Here: https://1drv.ms/v/s!asald_lsiv0ooone12mmn3b3nyma3q yuo can see how Quote --> to Invoice works.
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