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PDF invoice not attached in email Issue

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Friday, August 31 2018, 09:08 PM
scottchenwh
scottchenwh
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Hi,
I have followed your instructions to make PDF works. But I cannot send the emails with pdf files attached. Please see attached screen shots.

Please advise
Scott
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, September 01 2018, 09:57 AM - #Permalink
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    hi

    can you download the PDF normally? (in invoices page, not in email)
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  • Accepted Answer

    scottchenwh
    scottchenwh
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    Monday, September 03 2018, 04:05 PM - #Permalink
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    Yea, i can.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, September 07 2018, 10:18 AM - #Permalink
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    could you send me joomla admin access so I can take a look?
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  • Accepted Answer

    scottchenwh
    scottchenwh
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    Sunday, September 09 2018, 03:31 AM - #Permalink
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    I just sent you access info via email. thanks
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  • Accepted Answer

    damian
    damian
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    Monday, September 10 2018, 03:25 AM - #Permalink
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    I have the same problem. I can't send the email with file attached
    • Germinal Camps
      Germinal Camps
      more than a month ago
      please login using your verified account, the one you used to purchase the extension.
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  • Accepted Answer

    Wilma Botes
    Wilma Botes
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    Thursday, November 01 2018, 06:25 AM - #Permalink
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    Good day. I also have the same problem. Emails without PDF invoice attachments. Please help
    • Germinal Camps
      Germinal Camps
      more than a month ago
      do the PDFs download normally when clicking on the button?
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  • Accepted Answer

    Wilma Botes
    Wilma Botes
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    Thursday, November 01 2018, 11:57 AM - #Permalink
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    Yes they do download normally. But do not attached on email.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 01 2018, 12:08 PM - #Permalink
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    have you created the required /pdfinvoices folder? with writtable permissions?
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  • Accepted Answer

    Wilma Botes
    Wilma Botes
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    Thursday, November 01 2018, 12:20 PM - #Permalink
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    Can you please give me step by step instructions how to do this. And where I must do this please
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 01 2018, 12:22 PM - #Permalink
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    this is explained in our installation instructions: https://www.joomlathat.com/documentation/invoice-manager/installation

    you just need to create a folder named pdfinvoices in the root of your site.
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