Subscribe via rss
Guest
or Ask a Question
Discussions
Add a reply View Replies (2)

Invoices from Membership Pro not being assigned to new users Bug

General
Thursday, March 30 2017, 02:31 PM
Ruth
Ruth
Offline
0
Hi,

We have Invoice Manager installed and running apparently smoothly with Membership Pro, however I've noticed a bug which is a bit baffling.

The first invoice that a user has associated to them, when they create an account in the process of registering, is not being associated to their user account.

All their details are present, but the user account is not being matched up - so while the user can see their subscription in the system, and the invoice and payment is in the back-end, the user can't see it.

If they then subscribe to something else while logged in, there is no problem.

So it seems that perhaps the call to generate the invoice in Invoice Manager is happening before the user ID is being captured? Or for some reason the user ID is not being properly added to the invoice record once generated?

Not sure, but it's a bit annoying!

Ruth
Responses (2)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Friday, March 31 2017, 09:34 AM - #Permalink
    0
    hi,

    yes, looks like this may be happening. What you're describing is that they are "registering" in the same action as "subscribing", sort to speak, right?

    if you can send me Joomla and FTP access at support@ joomlathat.com I'll take a look.
    The reply is currently minimized Show

  • Accepted Answer

    Ruth
    Ruth
    Offline
    Monday, April 24 2017, 01:27 PM - #Permalink
    0
    Yes that's right - there's an option in membership pro which allows them to create an account while they are purchasing, and to be logged in with the correct ACL during the process - much smoother user experience.

    I think that's what the issue is with the invoices not being assigned if they aren't already logged in.

    Ruth
    The reply is currently minimized Show
Your Reply