that's very strange. which version are you using?

Hi,
I have installed the newest version (I was running the previous one) of the component and it works now, for whatever reason.
Thank you
SAbina

Hi, I am also have a problem with my CSV export, whereby, I have used the comma as the separator, but the problem is that it breaks up fields with data separated by commas into columns in the excel file. For example using the attached screen shots, the "screen shot from content stats.jpg" shows the User's name as "John, Smith" for example, but on exporting, the excel file has taken the second part of the name to a column used by another type of data. I have tried using a period as a separator but the output in csv is not readable. kindly help

have you tried using a semicolon as a separator? it's the usual way... let me know, othewise we'll try something else.

Yes I have, but the result when you export to excel is not readable as when you do a comma. Check attached excel screen shot

Hi Kagai,
I've tried to simulate your problem in my environment. Even with Commas in the content of the field (like name) the CSV File opens correctly in Excel.
It looks to me as if your settings in Excel might prevent from formatting correctly. Check out whether there's options.
Maybe you can use the import option instead of opening directly. There you should be able to select what the column separators are.
I won't attach a screenshot as my Excel application runs in German and might be confusing to you.
The import function is under the Tab Data and then there should be something like "import from Text".. then follow the assistant

Hope this is helpful

Sabina
P.S. Otherwise: it is not too bad to have the name split into two columns is it? Just insert one more column and Combine the content of the two columns... (there's a funciton in excel doing that.. in German it would be =VERKETTEN(A14;", ";B14)