Blank page on Export to CSV

0
I get a blank page when I try to export to CSV and errors when I try to view more than one page of results or view ALL results.

Joomla 3.3.1
All components up-to-date.
Responses (7)
  • Accepted Answer

    Tuesday, July 15 2014, 04:36 PM - #Permalink
    0
    this is strange. could you send me access so I can take a look at it? our email is support@ joomlathat.com
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  • Accepted Answer

    lenualis
    lenualis
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    Saturday, July 19 2014, 10:37 AM - #Permalink
    0
    Hello,
    We encounter the same problem (blank page on CSV export) : About 5200 records
    Joomla 2.5.16
    • Germinal Camps
      more than a month ago
      Hello,

      just for test, can you try exporting a smaller amount? for example around 2000 or 3000 records.
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  • Accepted Answer

    lenualis
    lenualis
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    Saturday, July 19 2014, 10:42 AM - #Permalink
    0
    How can I do this? I can not delete the data ...
    • lenualis
      more than a month ago
      OK I found it works with very little data
    • Germinal Camps
      more than a month ago
      ok this means its related to the number of rows. please, download again the component, version 1.7.0, and resintall. I've added a new option where you can increase the number of rows you can export (see on the component options). please, increase this number and try again. if the page blank still occurs, then it means that the memory allocation allowed by the server is being reached, you would need to increase it. do you know how to do that?
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  • Accepted Answer

    lenualis
    lenualis
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    Saturday, July 19 2014, 11:17 AM - #Permalink
    0
    thank you,
    I tested this new option, but this does not correct the problem.
    Remains the solution of the memory allocation.
    I do not have access to php.ini to correct it. Is there another method?
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  • Accepted Answer

    Saturday, July 19 2014, 11:24 AM - #Permalink
    0
    hello,

    I had to re-upload the component because there was a failure. can you download it again and reinstall?
    • lenualis
      more than a month ago
      I just retest: same problem
    • Germinal Camps
      more than a month ago
      that's weird. no error message whatsoever? could you maybe send me joomla backend access to your site so I can take a look?
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  • Accepted Answer

    lenualis
    lenualis
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    Saturday, July 19 2014, 12:12 PM - #Permalink
    0
    I just send you an email with the access
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  • Accepted Answer

    lenualis
    lenualis
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    Saturday, July 19 2014, 04:21 PM - #Permalink
    0
    It's OK now, very thank you Germinal.
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