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You're not authorized to view this page error Issue

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Tuesday, November 13 2018, 05:31 AM
Roger
Roger
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Hello,

When clicking on the "Account" header when on "My Accounts" area, we are receiving the error "You're not authorized to view this page", instad of ordering the accounts.

What could cause this?

Thank you.

Best,
Roger.

Accepted Answer

Germinal Camps
Germinal Camps
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Wednesday, November 14 2018, 11:33 AM - #Permalink
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can you give me joomla admin access so I can take a look?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, November 13 2018, 02:25 PM - #Permalink
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    are you logged in? is the affiliate area set to be restricted?
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  • Accepted Answer

    Roger
    Roger
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    Wednesday, November 14 2018, 12:37 AM - #Permalink
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    Hello,

    Yes, the user is logged in and the area is set to an access level.

    The headers at Conversions and Payments work correctly (they order the rows), but the ones at Traffic seem to don't do anything (although they don't throw the error like in General)
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  • Accepted Answer

    Roger
    Roger
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    Wednesday, November 14 2018, 12:23 PM - #Permalink
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    I just sent an email to support@joomlathat.com.
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  • Accepted Answer

    Roger
    Roger
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    Wednesday, November 28 2018, 03:27 AM - #Permalink
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    Hello Germinal, do you know if there's new info about this issue?
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