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Adding Existing users to affiliate accounts

Affiliate Tracker
Wednesday, January 27 2016, 04:05 PM
knowledgearc
knowledgearc
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Hi, Is it possible to associate existing users with a new affiliate account?
I get: Warning Failed to authenticate: Access Denied if i try to log in with an existing user
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, January 27 2016, 04:29 PM - #Permalink
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    you mean in the login form inside Affiliate Tracker?
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  • Accepted Answer

    knowledgearc
    knowledgearc
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    Wednesday, January 27 2016, 04:32 PM - #Permalink
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    umm, not sure, but if i try to sign up as a new account and the email is already taken, it doesnt allow to create the account
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, January 27 2016, 04:33 PM - #Permalink
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    well this is normal behavior.. this is handled by joomla, and will act just as joomla registration acts (it won't allow registering with an email already present in the system)..

    PS: please check your email inbox, on an unrelated topic about your Subscription today. Thanks!
    • knowledgearc
      knowledgearc
      more than a month ago
      took care of the unrelated topic but not sure if is displaying correctly in account
    • knowledgearc
      knowledgearc
      more than a month ago
      now it is displaying correctly
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  • Accepted Answer

    knowledgearc
    knowledgearc
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    Wednesday, January 27 2016, 04:43 PM - #Permalink
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    Back on topic, then, do you mean my existing customers I need to get them to use a different email address? or is there some way of manually adding them to AT? as this is really cumbersome for users to have to have two accounts now.
    Thanks
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, January 27 2016, 04:46 PM - #Permalink
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    No, they don't need to use a different address. They just need to be logged in when requesting an Affiliate Account... just one account is needed.
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  • Accepted Answer

    knowledgearc
    knowledgearc
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    Wednesday, January 27 2016, 04:58 PM - #Permalink
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    ah ok, will try that out, thanks for quick reply on this
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