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Cannot upload MP3 files (from frontend or admin)

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Saturday, March 20 2010, 03:57 PM
Denis
Denis
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OK - I have read numerous threads here about the problem of uploading MP3s and cannot find solution.

I have done the following:
- Installed com_muscol_2.0.0_community_pro.zip - success!

- Installed plg_jwplayer_2.0.0.zip - success!

- Enabled JW player (in plugins)

- Ensured /songs folder is in parmeters

- Ensured /songs folder is set to 777 permissions

- Ensured all sub /image folders are also 777

- Renamed mp3 files to lower case with no spaces before uploading

- PHP File upload is set to 8MB

When I try to upload an mp3 file (size 1.7MB) I wait around 12 seconds then it goes to blank index page.

Same in admin backend.

As I cannot launch site yet it is in the following root www.hertsandsoul.com/concept

Any help would be greatly appreciated :)
Responses (7)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, March 20 2010, 04:00 PM - #Permalink
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    first: you dont need to rename files to lower case, MC does it for you
    second: check you max_execution_time php variable value

    what you mean by "PHP File upload is set to 8MB". what specific PHP varible are you meaning?

    third: check your max_post_size php variable value

    seems like you did all the rest correctly
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, March 20 2010, 04:04 PM - #Permalink
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    forgot to mention:

    try to enable error reporting on your site (on global config)

    maybe some php error is showing but you cannot see it because error reporting is off.

    this could give you a clue on what's failing
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  • Accepted Answer

    Denis
    Denis
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    Saturday, March 20 2010, 04:05 PM - #Permalink
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    Greatly impressed with the speedy response - I will try these suggestions and let you know
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  • Accepted Answer

    Denis
    Denis
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    Saturday, March 20 2010, 04:10 PM - #Permalink
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    OK - enabled debug in Global config
    This does nothing as after about 20 seconds trying to upload it goes to blank index page of site.

    Can I give you Admin and or FTP access (securely of course?)
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, March 20 2010, 04:12 PM - #Permalink
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    you can, but I really prefer that you take a look and tell me the value of these PHP variables I asked for! ;)

    you can see their values on help -> system info -> php information on joomla bakcned
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  • Accepted Answer

    Denis
    Denis
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    Saturday, March 20 2010, 04:18 PM - #Permalink
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    OK - do you mean this...?

    max_execution_time = 60
    post_max_size = 8MB
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, March 20 2010, 04:20 PM - #Permalink
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    yes I meant this

    they seem ok

    send me access data to joomlamusicsolutions@gmail.com if you want, but I dont think I'll be able to check it today :)
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