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Emailing invoices and Creating PDFs from back end

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Wednesday, November 13 2013, 12:26 PM
Simon Haywood
Simon Haywood
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When I click the email button ion the back end admin panel, an email is sent but there is no invoice attached. The email address and subject are correct but no invoice, the receiver simply gets a blank email.
Is there a way to create PDFs from the back end? If not how much would it be to have this developed for our system privately?

Accepted Answer

Germinal Camps
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Friday, November 15 2013, 10:45 AM - #Permalink
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ah..! this error can occur if you're not using our latest version.
what's your installed version? (and most importantly, when did you install it?)
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 14 2013, 11:57 AM - #Permalink
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    hello,

    the invoice should not be "attached", but simply included in the email.
    have you changed the templates?

    the PDFs can be already created from the backend.. you can't do it?
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Thursday, November 14 2013, 12:15 PM - #Permalink
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    Yes the templates had been changed when we upgraded recently - not sure how or why but not that I have reset them they are working fine.
    I cannot create a pdf, I can "view the invoice online" which opens in a new browser. I can then go to print and save it as a pdf but this is a rather cumbersome way of doing it - it would be useful to have a "create pdf" button.
    I have a few more suggestions that I'll put in the right forum!
    Thanks
    Simon
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 14 2013, 12:55 PM - #Permalink
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    The Create PDF button should be there. does it show up in the frontend?
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Thursday, November 14 2013, 02:23 PM - #Permalink
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    No- we don't have a front end - we run it solely from the back end/admin panel
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 14 2013, 06:39 PM - #Permalink
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    it occurs to me.. maybe you just haven't installed our PDF extension?
    all the time I asumed it was installed, but maybe the problem is that it just isn't. please read this: http://www.joomlathat.com/documentation/invoice-manager/installation
    (the third part).
    have you uploaded the DomPDF?
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Friday, November 15 2013, 10:04 AM - #Permalink
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    No I haven't- that'll be why. Looking at your installation instructions, where would I find /components/com_invoices/helpers/ folder
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Friday, November 15 2013, 10:31 AM - #Permalink
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    Ok Got it all installed- nice and easy, but it's not creating PDFS, the icon is there but it simply leads to a blank page. We run PHP 5.4.1 so Magic Quotes is not an issue. Any ideas?
    • Germinal Camps
      Germinal Camps
      more than a month ago
      the blank page, does it show any error? what if you turn error reporting ON on the joomla global configuration? (this way we may be able to see the actual error)
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Friday, November 15 2013, 10:35 AM - #Permalink
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    Here's the error message:
    Warning: require_once(/home/lycettec/public_html/reports/libraries/joomla/date/date.php): failed to open stream: No such file or directory in /home/lycettec/public_html/reports/administrator/components/com_invoices/views/invoice/view.dompdf.php on line 25
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  • Accepted Answer

    Simon Haywood
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    Friday, November 15 2013, 10:48 AM - #Permalink
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    1.2.1 installed on 21st Oct 2013
    • Germinal Camps
      Germinal Camps
      more than a month ago
      ok, I need you to download the package again (even if the ersion is still 1.2.1) and re-install. just reinstall, nothing more. let me know if that helps.
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Friday, November 15 2013, 10:55 AM - #Permalink
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    Just the invoice component?
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  • Accepted Answer

    Simon Haywood
    Simon Haywood
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    Friday, November 15 2013, 11:05 AM - #Permalink
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    done and working perfectly. thanks for your help
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