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Hello,

I just install Content Statistics Pro, with Comp,Plugs and Mod (latest Versions).
and now i have a blank page when i go to Frontend and Backend Page.
Why ?
regards
Arnaud

Joomla 2.5.8
php 5.4.9 (1and1)
Yootheme Yoodrive Template
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Responses (7)
  • Accepted Answer

    Thursday, January 03 2013, 04:08 PM - #Permalink
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    hello,

    did you enable the plugins?

    can you make sure that your short_open_tags PHP variable is set to ON (on your php.ini file)
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  • Accepted Answer

    Thursday, January 03 2013, 04:46 PM - #Permalink
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    did you enable the plugins?
    Yes

    can you make sure that your short_open_tags PHP variable is set to ON (on your php.ini file)
    Change made on the php.ini of the root.

    always Blank in Frontend and Backend
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  • Accepted Answer

    Thursday, January 03 2013, 06:02 PM - #Permalink
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    ok. that's strange...
    can you disable the plugin? are you sure the php changes are being applied?
    if you want, you can give me access and I can take a look at it myself.
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  • Accepted Answer

    Friday, January 04 2013, 04:46 PM - #Permalink
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    short_open_tags = on
    the goal is to know the type of error or to make work the plugin?
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  • Accepted Answer

    Friday, January 04 2013, 04:50 PM - #Permalink
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    if we know the error, then we'll know what's causing it. my first though was short_open_tags (because it's a typical one) but it seems to not be this one.
    of course, if you could increase error reporting level, the error will show up and we'll know what it is.

    first thing would be to disalbe the plugin, in case it is causing the problem (although I've never seen it before...) this can be done on administration or, if you can't access it, via DB.

    I can do this for you right away and help you solve the problem if you could give me access to the site...
    can you send it to me at joomlastatistics@gmail.com? let me know! :)
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  • Accepted Answer

    Friday, January 04 2013, 05:31 PM - #Permalink
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    I used akeeba Kickstart to restore my site.
    I add the "short_open_tags = on" in php.ini
    i just installed all Comp, Plugs, Mod... and Enable Plugins..
    And now all works.
    great!
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  • Accepted Answer

    Friday, January 04 2013, 05:33 PM - #Permalink
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    ahh!!
    :)
    then it was the open_short_tags..! :) all good then? :)
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