the problem seems to be that the XML playlist is not an XML file

for some reason, it is loading an HTML page.

it looks like there's the feed file missing.

can you check that /components/com_muscol/views/songs/view.feed.php exists?

by the way, if I try to acces a song directly, I get a FORBIDDEN error.. check the folder permissions, too..

Not only the the player does not start, also the picture is not visible.

I checked /components/com_muscol/views/songs/view.feed.php and it exists.

I checked the permissions of the folders "albums" and "songs": they have User/Group permission 775 (Read - Write - Execute).

But the items in folders (images and songs) have permission only 600 (Owner) (see image).

If I change the permissions manually (via FTP) to the elements, a single song or a single image (inside the folders), the player starts and the image appears.

If I upload a new song it still have permission 600.

Obviously I can not change the permissions every time for each image or song that a user uploads.

How can I have permissions 775 for the individual items, songs and images?

I also asked my host and got this answer: "For a file to be readable from the web-server, it needs to have group read permission. So your component should not remove the default permission."

Thanks for an answer.

hello

the component does not remove any default permission.. at all! that would be crazy..!!

this is something of your hosting configuration, I tell you... (I've seen this other times!)

probably it's something like that the "user" running your website (I'm refering to the UNIX user on server's side, nothing to do with frontned user) is saving this with only 600 permissions.

Music Collection (OR Joomla) does not take part of this process at all. you have to talk to your provider and tell him that configure that all the files writen in this folders need to be readable!!

just to prove I'm right try to do this (or tell your provider to do it, he will know): check what are the OWNERS of that two folders (songs and albums). I GARANTEE you it will be different that the owners of all the other folders...

for instance, maybe the other fodlers are web:root

but this one is XXX:YYY

tell him to do a "chown" command to fix it up. do you know what I'm talking about? it is a folder permissions issue, that is for sure, and I bet my lunch it is related to the fact that the folder's owners are different than the rest.

Hi,

the ownership is the same, both for folder and for items, but you were wright about the permissions.

I went into File Manager (virtualmin control panel), I changed the permissions to the folders pointing to apply the changes to the directory and its files (it was set only for the directory).

After that, everything went ok.

Thank you.

ok..
if they where not the owners, I owe you a lunch then!

good to know you solved the issue

GErmi

Thanks,
I would just like a response to another request that I've done on the upload.
Because I think it might be useful to other users, I am going to open a new topic with a different title as this is resolved.
Thanks again.