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My player was working fine now it is not either. Please help.

please post a link

Hello germi, I sent you a reply with screen shot. Please let me know what you need from me. thanks

Ok here it goes.
http://sidewayzworld.com/index.php?option=com_muscol&view=album&id=15&Itemid=60

ps. I found that it works if i disable the featured album module. But not if its enabled.

So is this a bug or is it something I need to change in the settings?

hm.... this is strange. if it doesnt work when featured albums is on, then the problem must be some conflict of JQUERY with some other module (or template) of your site...

if you re-enable the module, I'll take a look to see if any JQuery error is showing up

(for me the player works fine now, too)

Ok its enabled again. thanks.

I think there's a plugin called ROKBOX that is causing the trouble. try to disable it. and also a module called mod_roknavmenu

these two items are throwing ou errors:

lnk.getProperty is not a function
[Break on this error] eval(function(p,a,c,k,e,d){e=function(...up|bottom|h2|block'.split('|'),0,{}))
rokbox.js (línia 20)
this.element.getElements is not a function
[Break on this error] eval(function(p,a,c,k,e,r){e=function(...random|1000|getNext'.split('|'),0,{}))

Hello,

The player is not working on my site either. Please check out
http://77.243.237.196/~bobboon/index.php?option=com_muscol&view=album&id=2&Itemid=32
Would could be the problem? When I push the play button, I hear no sound at all...
Thanks for helping out,

Adelheid

the problem is that the songs (for instance, http://77.243.237.196/~bobboon/songs/killing-me-softly-c-foxkohringj-haspeslagh.mp3 ) do NOT exist. can you check that they are on the /songs folder??

Hello Germi,

You had correctly pinpointed the problem. That had to do with a rename to lower case *.mp3, and I did that after the upload. So I adapted the filenames in the song records, and all works well now. Thanks so much for your assistance!
Adelheid

it makes sense

actually, I saw those ".MP3" which didnt make much sense to me... (it has to be lowercase usually

good to know its working now.

Germi

Hi,

I am using the JW Player for my site.

I had the problem while I am playing any song, I got the error that says "Error #2032" on the player.

Is that any way to play the songs properly?

Thanks,
Kinsh

Hello,
Can you please give us your music collection order id? The user "kinsh" doesnt appear as a paying customer on our system...

Thanks!

Germi

hi Germi,

Can you please tell me how to fine that order id, as I am new here so I don't know where can I get that id.

Thanks

Kinsh