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Please help, love the ap but can't get it working.

When I try to play an audio file from the Album Detail View (or any other view) i am getting a 'Waiting for Server' message in the lower left corner of the browser.

Do I need to change some setting on my server?


HERE IS WHAT I HAVE DONE SO FAR

Have installed the Module.
Have created the necessary folders.
Have configured the parameters.
Have Installed the Player Component & Plugin.
Have uploaded and installed the new layouts (Song and Album)
Have created an album, artists etc.
Have created a menu link to to Album Detail
Have NOT enabled SEF (This is disabled)
Have set play parameters to 'Everyone'

The Problem:
The play icon in Album Detail View does not play a song. I get a message in the lower left corner of the browser 'Waiting for NFSTI Server' (NFSTI being the name of our server)

Please help.

Scott
Responses (5)
  • Accepted Answer

    Thursday, January 28 2010, 10:46 AM - #Permalink
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    if you post a link to your site I'll tell you what the problem is.

    just one though: if you are streaming from an external server, remember that you need to have permission to it (through a crossdomain.xml file)

    if that's your case, take a look at this:
    http://www.joomlamusicsolutions.com/en/forum/general/song-server.html#3581
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  • Accepted Answer

    Friday, January 29 2010, 05:34 AM - #Permalink
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    Hey Thanks for the reply. Checked into the cross domain, but I don't think that is the problem. The files are (or at least should be) hosted on our server at Bluehost.com. Checked the 'songs' director... did not see any files in there. (is that part of the problem??)

    Anyhow, I set a demo up here:
    http://www.nfsti.com/index.php?option=com_muscol&view=album&id=1&Itemid=325

    I can also give you back end access if it will help... just send me an email.

    Thanks so much for helping out and supporting this com. Love your program. Excited to get it working.

    Scott.
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  • Accepted Answer

    Friday, January 29 2010, 04:31 PM - #Permalink
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    just one thing: the file it is trying to play (well, one of them) is http://www.nfsti.com/songs/introduction-to-razor-sharp-reo.mp3

    this file does not exist.

    this can be for two reasons mainly:
    1 - the songs folder has no writing permissions. you should change them
    2 - the file you tried to upload was bigger than your max_upload_filesize or max_post_size PHP variables, so they could not be uploaded by the song form. so, wheter you increase this variables, or you upload files using FTP (using FTP is a good idea for big files)...
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  • Accepted Answer

    Friday, January 29 2010, 04:57 PM - #Permalink
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    Ok.. Have checked this before ... but checked again.

    public_html/songs is set to 777
    ini file is good to go. (attached a copy for your review)
    ftp upload - Uploaded a song directly into the folder and tried that already... made sure the name matched the Music Collection Song title.

    Same thing... not sure what to do???

    Can try to ftp again...any other suggestions?

    Seems that the problem exists in getting the files to the server... because no files show up in the songs directory. The upload function seems to work however, the songs are nowhere to be found.


    Also, can set you up with an Admin account if would help.

    Thanks again for your help.

    Scott.
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  • Accepted Answer

    Friday, January 29 2010, 05:02 PM - #Permalink
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    if FTP does not work, I mean, you upload a song by FTP and the song does not upload, then there is some problem with that folder, no doubt.

    maybe you are exceeding your storage limit?

    FTP should work!! (I mean, it has nothing to do with Music Collection! try to uplod something else to some other folder but ftp..)
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