HELP!! :) PLEASE!!!!

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Hi Germi,

I am working on a project for a client and REALLY want to use your component...but I've run into a bit of an issue (2 actually).

#1 - My client uses IE (against my suggesting he not) and he is experiencing an operation aborted error on the album view page.

Is there anything I can do to rectify this so that Internet Explorer doesn't spit out an error??

#2 - When viewing an album, with the song selections listed below the player, each of them play great. As soon as I click on a link to go into an individual song, I get a #2048 error. Strangely, this doesn't happen with the first song on the list, but does for all the rest.


My thought to fix is to simply remove the linking that allows a user to click through to the individual song... ??

I'd be happy to give super admin access. I assume I'm missing something simple.... itemid's or ???

One point that is noteworthy as well is that all media files are stored on a remote server (amazon web services).

If you can help mend this I would be eternally grateful! I am supposed to have this site done in 3 more weeks and there is a HUGE marketing campaign already in motion... !!!!
Responses (24)
  • Accepted Answer

    Wednesday, October 21 2009, 09:47 PM - #Permalink
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    #1 well, I have to know the error to be able to solve it, of course. please report it to me

    #2 mm... I found error 2048 other times. are the songs that dont play located on an external server? (different from the URL holding your joomla installation?)

    yes, give me the url of the site, super admin access

    oh, I just read the other paragraph xD it seems like indeed you're holding files on external server. error #2048 means that the server is not allowing the flash player to stream the songs. this is solved placing a CROSSDOMAIN.XML file at the serving server that allows external connections. but if the server is not yours... :S I dont know what can be done in this case. anyway, what seems really strange to me is that you can play songs on external server some times and sometimes you can't. is that what is happening? also, it is strange to me that amazon blocks some external streaming.. does not make a lot of sense
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  • Accepted Answer

    Wednesday, October 21 2009, 10:07 PM - #Permalink
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    WOW! Thanks for the quick reply Germi. Usually with other components it takes a couple days to get a response.

    I've attached a screenshot of the IE error.

    How do I send you super admin access info?? http://www.joomlamusicsolutions.com/images/fbfiles/images/music_collection_screenshot5.jpg
    Attachments:
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  • Accepted Answer

    Wednesday, October 21 2009, 10:17 PM - #Permalink
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    by mail at joomlamusicsolutions@gmail.com
    I'll take a look tomorrow

    by the way, I see your Itemid is setted to 123456. just leave it blank

    Germi
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  • Accepted Answer

    Friday, December 11 2009, 04:29 AM - #Permalink
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    I have the same problem some users work with IE and they notice this error, so I deactive it the jw player and the error disapears.
    The component works perfectly but when i try to use the jw player give me the error. The plugin and the module give me the same error the InternetWealth reports to you
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  • Accepted Answer

    Friday, December 11 2009, 05:25 AM - #Permalink
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    Sorry all. I should have posted this solution awhile ago... After tons of research Germi sent me an email with this answer and it worked perfectly.

    -----------------

    1) open /plugins/muscolplayers/jwplayer.php. on lines 96 and 118 approx you find the tag:



    2) add
    defer='defer'

    into it, so it look like



    on both lines, and check if now you get the error.

    ---------------

    Also, as an alternative, you can try installing the 1.5.0 to 1.5.1 upgrade that was posted in the downloads section here....

    Good luck!
    G
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  • Accepted Answer

    Friday, December 11 2009, 12:32 PM - #Permalink
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    Thanks for the help, but i didn't understand it completely, you wrote add "this code" when you find the tag ¿which tag?
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  • Accepted Answer

    Friday, December 11 2009, 12:56 PM - #Permalink
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    actually, this error should be gone on version 1.5.1... can you post a link to your site?
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  • Accepted Answer

    Friday, December 11 2009, 07:25 PM - #Permalink
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    I don't remember if i say it but I have to deactivate the jw player cause this creates the error with IE so in this moment is disabled.

    my site is http://grupox.org/kaosmusical/
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  • Accepted Answer

    Friday, December 11 2009, 08:49 PM - #Permalink
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    I install again everything and I have the same error again, but this time I capture this error, the message appears in the jw module installation.
    Maybe this is the reason for the error
    [img size=500]http://img222.imageshack.us/img222/7163/errorgw.jpg[/img]

    I don't know if this is necessary but, do i have to send my number of purchase???
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  • Accepted Answer

    steve
    steve
    Offline
    Saturday, December 12 2009, 10:17 PM - #Permalink
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    I got this error on installing the JW player, strange thing is, although you get the error, it still installs and works fine .
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  • Accepted Answer

    Saturday, December 12 2009, 10:31 PM - #Permalink
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    wingman wrote:
    I got this error on installing the JW player, strange thing is, although you get the error, it still installs and works fine .


    Yeah it works fine but only in firefox not in IE, many of my regular visitors are IE users, so that's why I need a solution to the problem with the JW Player and IE.

    If you have any idea pls let me know, I tried with the two options that InterWealth told in a previous post but none of them work for me.

    Pls, Germi check the plugin, cause when I deactivate this everything works fine, the cover, the data of the album etc
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  • Accepted Answer

    Sunday, December 13 2009, 11:25 AM - #Permalink
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    hello
    you dont have to send the number of purchase, dont worry.
    I know there is this notice when installing the module, but dont worry about this because the module installs OK anyway.

    question: this problem you are having with IE, do you have it on our site, too? or only in yours?
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  • Accepted Answer

    Sunday, December 13 2009, 11:44 PM - #Permalink
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    I was thinking to tell you this in the first place but I think that i was necessary.
    I tried the component of the demo in IE and it works fine, but i didn't test it carefully, now I realize that the popup option doesn't work.
    You mention in this post or another that there are some conflicts with swfobjects or something, do you know the components o modules that use this??? or at least what kind of components use this "object"?
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  • Accepted Answer

    Monday, December 14 2009, 03:51 PM - #Permalink
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    I Have K2 from joomlaworks and jomsocial I wondering if one of this is creating the error???
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  • Accepted Answer

    Monday, December 14 2009, 03:58 PM - #Permalink
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    I'm investigating... let me some more time! ;) tell you something in a couple hours

    Germi
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  • Accepted Answer

    Thursday, December 17 2009, 03:28 AM - #Permalink
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    Well I create another site, a test site, and I found that there are some conflicts with Jomsocial.
    When the component or the modules "share" the page, the error happens.
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  • Accepted Answer

    Thursday, December 17 2009, 09:30 AM - #Permalink
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    aha! thats a very good information. I keep investigating, sorry for not saying anythign these days.
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  • Accepted Answer

    Thursday, December 17 2009, 04:45 PM - #Permalink
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    Don't worry
    I'm testing several combinations to see what happen.
    But pls try to solve it as quickly as you can
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    Tuesday, December 22 2009, 04:42 PM - #Permalink
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    Wednesday, December 23 2009, 04:58 AM - #Permalink
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    Well It works fine but the problem with jomsocial remains.

    I think that a temporary solution would be that player appears in popup since the beginning. I think that a new window would not be affected.

    Can you tell me how to do this????
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  • Accepted Answer

    Wednesday, December 23 2009, 03:50 PM - #Permalink
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    I'll think about this.

    what is the incompatibility with JomSocial? what does it say exactly?
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  • Accepted Answer

    Wednesday, December 23 2009, 04:07 PM - #Permalink
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    Like the first mistake operation aborted, ehmmm pls give me the code to make the player popup when the page is load.
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  • Accepted Answer

    Wednesday, December 23 2009, 04:10 PM - #Permalink
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    you didnt understand me. I cannot give you taht code because it does not exist. you CANNOT make a popup show up when you load a page without clickin on a button (no browser in the world allows that). so the option is to click on a button to make it show like a popup, and this already exists

    very important thing: the solution I gave (JW player plugin 1.5.2) was ONLY for the plugin. if it works, then I'll add the same solution to the MODULE, so you probably wont have the problem that you are having now
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  • Accepted Answer

    Wednesday, December 23 2009, 04:35 PM - #Permalink
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    OK
    I'll wait then, you know I find some weird but i don't know if this important.
    yesterday I was try with the IE and add a song play it everything works fine, but when I try to log in the error come back.
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