Music stops paying after 5 minutes

0
I am using music collection with joomla 3.x and playing a 60 minute audio at
http://www.nirankari.org/intranet/component/muscol/v/149-various/125-voice-divine-2016/1829-love-voice-divine-february-2016-episode-the-internet-radio

But I do see that audio stop after 5 minute of playing
Responses (17)
  • Accepted Answer

    Monday, February 01 2016, 11:29 AM - #Permalink
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    is this a live broadcast?
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  • Accepted Answer

    Monday, February 01 2016, 01:44 PM - #Permalink
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    NO this is not live broadcast . This is normal mp3 file uploaded to music collection component. Same issue is surfacing on 100s of audio files i have on site and not restricted to 1 file.
    We recently upgrade our MYSQL db version to 5.5. Really appreciate any urgent response since my whole site is broken with 10ss of albums using music collection
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    Monday, February 01 2016, 06:16 PM - #Permalink
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    this is weird because when I hit play, it says "live streaming"

    with shorter songs, you don't have this problem?

    you just started having this problem right now?.. you have had MC for long time...
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  • Accepted Answer

    Monday, February 01 2016, 06:24 PM - #Permalink
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    Yes we have MC for very long time running on Joomla 1.5
    3 weeks back we upgraded from Joomla 1.5 to Joomla 3.x
    1 week back we upgraded our PHP version
    few days back we upgraded our MYSQL version
    Our users have recently started to complain about same

    Around live streaming. This is not a title /description we have. Is this a configuration that we are not aware and perhaps responsible for the issue.
    Our use case is simple to allow for users to play uploaded MPS3 files from various albums
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  • Accepted Answer

    Monday, February 01 2016, 06:29 PM - #Permalink
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    I understand, but this has nothing to do with MySQL version for sure.

    also not with PHP version... it has to be something else.

    it ALWAYS stops at 5 minutes? do you have a song that is shorter than 60 minutes? does it have the same problem?
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  • Accepted Answer

    Monday, February 01 2016, 07:01 PM - #Permalink
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    Actually seems like this issue is now happening every where on my photo. This could potentially be related to joomla upgrade but getting escalated now since we have uploaded lot of new content last week.

    Can you please answer me what does "live stream" means and why am i getting that.
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  • Accepted Answer

    Tuesday, February 02 2016, 05:57 AM - #Permalink
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    ANy update. I mean to say this issue is happening for all my music albums and not just one audio file I orignally complained
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  • Accepted Answer

    Tuesday, February 02 2016, 08:10 AM - #Permalink
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    Also please note average size for all my audio mp3 files is 60 MB and duration is approx 1 hr. I really need urgent help since my users are complaining a lot
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  • Accepted Answer

    Tuesday, February 02 2016, 10:34 AM - #Permalink
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    Hi,
    There's no limitation on MC regarding this, and you are the first user ever reporting this. I don't know where the "live streaming" comes from, and all I can guess is that jwplayer is saying this when the file is very long or it doesn't have proper information on the file.

    I cannot do anything on this, there's nothing we are "resticting" on MC about this.

    that is why I asked you to try a SHORTER song, just for test purposes, to be able to evaluate if it's the song length that is a problem, or is somehing else.
    so, please, try to make a test on your server with a shorter song (say 10 min max) and let's see what happens.

    also, please send me one of these 60min songs at support@ joomlathat.com and I will locally try it to see if I have the same issues.
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  • Accepted Answer

    Tuesday, February 02 2016, 03:27 PM - #Permalink
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    Thanks for update.
    Here is what I found out further
    - This issue started after Joomla 1.5 to Joomla 3.x upgrade but being escalated now
    - Is there a log file or log level whcih can help us to get better ins
    - The issue is also manifetsing when mp3 files are 7 - 8 minutes long so not necessary when file is 60 minutes long.
    - Can this be jwplayer plugin issue whcih I can look further and any pointers where to look for same. Is there a version of jwplayer player plugin version we should be trying with MC
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  • Accepted Answer

    Tuesday, February 02 2016, 04:27 PM - #Permalink
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    it could be jwplayer, I don't know. I would start by looking into jwplayer's website for similar cases.
    We could even try to upgrade to the latest version (version 7) to see if it helps.

    but another reason could be that the issue was coming from the server's end... and in this case I really don't know what we could do about it.
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  • Accepted Answer

    Tuesday, February 02 2016, 05:07 PM - #Permalink
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    Thanks in past we had installed plugin as shipped by music collection for jwplayer.
    Can you please help me with any pointers around same. Do I downlod same from http://www.joomlarulez.com/ and install independently or is there anything additional I need to do for it to work properly with MC
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  • Accepted Answer

    Tuesday, February 02 2016, 05:08 PM - #Permalink
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    what? I dont understand. What does joomlarulez have to do with anything?
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  • Accepted Answer

    Tuesday, February 02 2016, 05:25 PM - #Permalink
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    Excluding joomlarulez can you please guide around any steps documentation involved in downloading and upgrading jwplayer
    • Germinal Camps
      more than a month ago
      I would need to try it myself to see if it could work. Can you please send me joomla and FTP access at support@ joomlathat.com?
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  • Accepted Answer

    Tuesday, February 02 2016, 06:02 PM - #Permalink
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    Thanks and email sent with access details
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  • Accepted Answer

    Thursday, February 18 2016, 05:24 PM - #Permalink
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    I want to follow up on this topic since issue is not yet resolved. This issue does isolate to following
    - It happens ONLY when I am using CloudFlare CDN with JWplayer as cloudflare CDN not able to handle progressive streaming well.

    So one question for you
    - Is there way for me to customize the domain of the mp3 file being played by music collection.

    Here is what I am thinking of doing
    - Service by websites and webpages using CloudFlare CDN
    - Customize to point mp3 files to be served using separate domain which is not frontended by CloudFlare CDN
    If I would like to accomplish this then what would you suggest I do from music collection perpsective?
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  • Accepted Answer

    Saturday, February 20 2016, 04:42 AM - #Permalink
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    Any update
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