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Music Collection for Joomla 4 Issue

Music Collection
Wednesday, October 19 2022, 04:09 PM
sbramall
sbramall
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Please could you tell me when MC for Joomla 4 is available. Having just subscribed to the professional Community version which advertised J4 compatibility, it is alarming that only the Joomla 3 version is available for installation and, of course, on my J4 site it does not install correctly. Your site says ** (Packages for Joomla 4 will be released when Joomla 4 reaches stable status) but Joomla 4 is very stable and already on version 4.2.3 (October 2022). I feel somewhat misled!
Thanks

Accepted Answer

Germinal Camps
Germinal Camps
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Wednesday, October 19 2022, 06:15 PM - #Permalink
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Hello,

Sorry for the trouble. We are actively developing it, but I can't tell you an exact date.
I am happy to put your subscription "on hold" until the J4 version is released so you don't loose any actual subscription time.

Sorry if that text was misleading. I'm going to change it to make it more clear.
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  • Accepted Answer

    sbramall
    sbramall
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    Wednesday, October 19 2022, 06:53 PM - #Permalink
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    Thanks very much for your reply. Unfortunately that also put my site on hold as well as I committed to a J4 version given the upcoming end of support of j3. I very much look forward to the MC_J4 version and thank you for in effect extending my subscription. Please could you say if you are working on a "days", "weeks" or "months" estimation.
    Thanks again
    • Germinal Camps
      Germinal Camps
      more than a month ago
      it should be weeks / few months at most.
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  • Accepted Answer

    sbramall
    sbramall
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    Wednesday, October 26 2022, 12:54 PM - #Permalink
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    Hi again

    Thanks very much for the reply. As I bought this for Joomla 4 as advertised https://www.joomlathat.com/store/music-collection/all which still says Joomla 4 compatible, when it clearly is not, I have a product I cannot use.

    Please could I have a refund.

    MC is a great bit of software and I am really looking forward to the J4 version but if the release date is still several months away, I think I would rather re-buy when the announcement of actual readiness arrives.

    Secondly, in fairness to other customers who might make the same mistake I made, please could you update your Subscription plans for the MC. I think the ** footnote is too easy to miss.

    Many thanks
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  • Accepted Answer

    sbramall
    sbramall
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    Saturday, October 29 2022, 09:05 AM - #Permalink
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    I'd just like to say that the refund has been carried out and returned without fuss. Thanks very much. Please let me know when the J4 version of MC is ready because I will subscribe straight away.
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