hello

1. well this is normal.. if no image is available, there's nothing to show..
2. can you send a link so we can see?

I can provide you access via pm?

Sent and CC to my personal email.

I'm at your website and.. I can't see Music Collection installed! where is it?

Click on music link ... That appears on each page, not hard to miss. Here is a link. We don't have time to be wasted, our site is not working right so I would appreciate if our support ticket was treated urgent.

ok the error I can see is pretty obvious and easy.. you have all your songs pointing to /localhost (but your website is obviously not on localhost)

so, I resetted that setting on music collection's options to blank (it was set to "localhost"), and I cleared the cache.. and voilà, music plays.

Ok now, can you set it to read a default stock photo for no upload, we don't care if its gray or not, we just want to the image their so that the formatting looks on point.

Could you also fix the player from over lapping on the alphabet bar?

That is all that is left. Please get this done before The New Years, we wanna party our asses off with the site up an running.

1.) Image for track, artist shows up as missing image file -------- Fix this to display a simple gray picture.

2.) Style some pages to look correctly --------- Some pages have the player over lapping the alphabet bar, can you drag this down?

3.) Can you upload your music?!

Here is compressed folder of screenshots taken of what is not working, you can obviously see what we want fixed. Their is one field value I want removed and I filed it up with "Taken Out". It is not needed in this instance of a web site. Any standard default photo will do. Also, please make everything tidy, as you can see in the photo they are not so tidy as write this.

Thank you for such a great component and we would value your feed back and support.

Here is some direct links to the problem.

Okay, your unable to upload a single track. We need to be able to upload a single track that is not associated with a album. Also, the user should only be able to have one artist profile not be able to change their username, only to protect infringements and fake profiles.

We need some sort of default photo for ALL images to be setup, so if the user as ourselves upload tracks or albums to the web site without photos, a standard music collection photo can show, however the photo should not display music collection but just a regular photo. This component has been white labeled for trade secret reasons.

We deleted all the tracks. You have the screen shot, the links are invalid. One track and album will be post with photos and one without photos.

hello,

- in Music Collection, songs are always inside albums. Even if they are "singles", they will be included in an album.. it's how it works!
- to have a default picture for artist you can do a small modification on the MySQL database. are you familiar with it? (what you would need to do is simply set up a "default" value for the image field, which is the one that will be used if none provided)
- I can see the player overlapping. you sould disable the option to "show playlist" in the plugin's parameters. can you try that?

I didn't quite understand your last message about photos and this... "This component has been white labeled for trade secret reasons.". what you mean?

Yes where in mysql database can make the alterations?

Can we make a page that can just display Single Releases?

Ignore the images and links, their no longer valid.

Can you email me a IP address so you can edit these changes in phpmyadmin? I fixed the player but now their is a gray box..... Can you kinda tidy it up for us?

I can send you access, but your I.P address must be added to the AC (Access Control) of our server. However, I can allow you to do a desktop remote login?