charles
charles
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I am not trying to be a pain here, but I have spent the last 3 days tyring to setup Music Collection just to run into problems after problems. And the content you have in the support section only give people half of the solution they need! What I need from you is a step by step breakdown of how one should go about installing this component! I have it installed and all settings done. The problem I am having is with the one click option and getting the modules to load or show on the homepage!

And there is no order to your help section, everything jumps from one thing to the next while leaving out the most important part how to get a module to show, how to connect the songs to the artist!

Would it be possible to get a quickstart package from you or have the component install a basic layout that members can adjust in order to get the layout they want or need? Something like your demo! Template clubs do this! The demo option would instantly reduce 80% of the problems most of your members are having. again The way you have things now adds to the problems most of your users are having! Plus your help section is out dated and missing pictures of features or settings. I have a short time frame to get this component working or I have to go with a another music components.
Responses (2)
  • Accepted Answer

    Monday, February 03 2014, 11:04 AM - #Permalink
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    Hello Charles,
    we don't have a quickstart package, but I understand that your problem is in getting the homepage configured the same way we have (or similar), and you're struggling with it. if you want, I can set it up for you and tell you what I did (or what was wrong in your configuration)
    additionally, what you mean about the "one click option"? what are you refering to?
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  • Accepted Answer

    charles
    charles
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    Monday, February 03 2014, 05:00 PM - #Permalink
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    please check your support email...
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