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Problem uploading an album using import option

Joomla 2.5
Tuesday, August 12 2014, 09:20 PM
Cesar Oswaldo Ornelas Lugo
Cesar Oswaldo Ornelas Lugo
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When I import an album using the Music Collection album importer I get the attached error, how can I fix it?

Thanks
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Responses (7)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, August 12 2014, 10:11 PM - #Permalink
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    do you have folders with many (many) songs in it? how big is the biggest folder you're trying to import?
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  • Accepted Answer

    Cesar Oswaldo Ornelas Lugo
    Cesar Oswaldo Ornelas Lugo
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    Tuesday, August 12 2014, 10:48 PM - #Permalink
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    The folder contains 22 tracks
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, August 13 2014, 09:25 AM - #Permalink
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    that's weird.. 22 tracks is not much at all.
    can you try anyway to increase the max_execution_time on your PHP settings?
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  • Accepted Answer

    Cesar Oswaldo Ornelas Lugo
    Cesar Oswaldo Ornelas Lugo
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    Sunday, September 21 2014, 05:21 PM - #Permalink
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    Hi, I have increased the max_execution_time in the PHP and it still no working, what can I do?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Sunday, September 21 2014, 05:22 PM - #Permalink
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    could you send me access at support@ joomlathat.com so I can check it?
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  • Accepted Answer

    Cesar Oswaldo Ornelas Lugo
    Cesar Oswaldo Ornelas Lugo
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    Sunday, September 21 2014, 05:28 PM - #Permalink
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    I have sent the access details. thank you
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  • Accepted Answer

    Cesar Oswaldo Ornelas Lugo
    Cesar Oswaldo Ornelas Lugo
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    Monday, November 24 2014, 03:00 PM - #Permalink
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    Hi, still not working properly the import function, after send you the access details, I have never received solution yet... :(
    • Germinal Camps
      Germinal Camps
      more than a month ago
      we didn't receive any email from you... can you send it again at support@ joomlathat.com?
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