Related artist/Upload size limit

0
Hello,

Our related artist does not work, it doesn't display anything. And also having same issues with related tags.

I also increased the upload file size like you have mentioned in the forum through the php file but when I upload a new file it simply refreshes the page and does not upload the song even on the backend. Any suggestions?

Best,
Responses (25)
  • Accepted Answer

    Monday, January 23 2012, 02:54 AM - #Permalink
    0
    Our "related" features do not work either. I can make the selections from the admin back end but not from the front end. Also, though it only happened once, we were unable to add more that 19 files (84 megs total size) for one particular album. This was the case even though other albums are using 120+ megs and also have 20 and more songs. It was quite odd. Still haven't determined the issue. I am assuming it was some type of database error at this point, considering my php.ini has not upload limit issues with any other software (nor with other albums within even Music Collection). Hopefully, we can solve the issue soon because we weren't even able to add more songs to this album from the admin side. I had to create "empty" songs, upload the mp3s via ftp and then type the file names into the filename boxes for each song from the admin side.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, January 24 2012, 06:27 PM - #Permalink
    0
    hello!

    are you adding a NAME to the song?

    related tags-> this does not exist...

    related arists-> hmm :S :S can you post a link?

    19 files issue: this is easy. your PHP settting "max_file_uploads" (I don't remember the exact name of the variable, sorry) is set to 20.

    since you are using 1 file for the ALBUM IMAGE, you have only 19 files left to upload. that's why :)

    just increase this value to 50 or 100.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, January 24 2012, 06:39 PM - #Permalink
    0
    Thanks for the reply, Germi. I realized that the max_file_uploads variable is completely missing from my php.ini. Because this is not set, it defaults to 20. I am changing that right now and updating my other forum posts too.
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 26 2012, 02:47 PM - #Permalink
    0
    Hi Germin,

    Yes I am adding the name of the song and all the album details, I have changed the Upload size limit from 8MB to 100 MB but when I add one song around 50MB it simply refreshes the page and it doesn't upload the album or song. Am I missing something in the php that I need to change for the song file limit or do you have any suggestions? You can check it out yourself if you go to jellobeat.com

    thanks
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 26 2012, 05:24 PM - #Permalink
    0
    this is a hige file. then you probably must check the max time a PHP script is allowed to run... (max_execution_time)
    what is the POST_MAX_SIZE ?
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 26 2012, 06:55 PM - #Permalink
    0
    Below is in the php.ini file. This is where you are saying to change the option?

    expose_php = Off
    max_input_time = 60
    variables_order = "EGPCS"
    extension_dir = ./
    upload_tmp_dir = /tmp
    precision = 12
    upload_max_filesize = 100M
    max_file_uploads = 100
    SMTP = relay-hosting.secureserver.net
    url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=,fieldset="
    The reply is currently minimized Show
  • Accepted Answer

    Sunday, February 05 2012, 05:10 PM - #Permalink
    0
    what is max_execution_time?
    and post_max_size? (can't see it in here...)
    The reply is currently minimized Show
  • Accepted Answer

    Friday, February 10 2012, 05:31 PM - #Permalink
    0
    They aren't in my php.ini

    What should they be set to?

    post_max_size = 100M (for 100MB?)
    max_execution_time = 60000ms (for 60 minutes?)
    The reply is currently minimized Show
  • Accepted Answer

    Sunday, February 12 2012, 12:48 PM - #Permalink
    0
    not that big...! it's not necessary

    max_execution_time = 120 (2 minutes)

    does this help?
    The reply is currently minimized Show
  • Accepted Answer

    Saturday, February 18 2012, 04:25 PM - #Permalink
    0
    Germi, my issue with related artists appears when a member is editing an artist. On the front end the selection box is empty. I have tried with different templates (to test whether it was a css issue I could easily fix) and have the same result. I have not tried multiple browsers yet. I have attached a screen shot from thegrindlab.com. I have coded out several lines/sections, however this problem was present upon a clean install.

    Thanks.
    Moni http://www.joomlamusicsolutions.com/images/fbfiles/images/related_artists_error.gif
    Attachments:
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, February 28 2012, 06:45 PM - #Permalink
    0
    well.. are you trying this with a user that has added MORE than 1 artist?
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, February 28 2012, 06:49 PM - #Permalink
    0
    Yes. Every artist I have added was added from the same account.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, February 28 2012, 06:50 PM - #Permalink
    0
    then this is really strange. did you make some modification on the artist model file or such?
    The reply is currently minimized Show
  • Accepted Answer

    Monday, August 06 2012, 01:02 PM - #Permalink
    0
    I am revisiting this issue. I did a clean install using the same template you are using for the demo here and this problem still occurs. I had assumed perhaps my template was causing the issue but that is not the case. Any ideas why this still works from the back end (admin side) but not from the front end (user side)?

    Thanks!
    The reply is currently minimized Show
  • Accepted Answer

    Monday, August 06 2012, 07:57 PM - #Permalink
    0
    no, not really.

    if you want to give me access to the site I'll take a look...
    The reply is currently minimized Show
  • Accepted Answer

    Monday, August 06 2012, 08:20 PM - #Permalink
    0
    Great! Just sent info via your support page. In case I sent the wrong login name, it's: monijohnson

    Thanks.

    -Moni
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, August 08 2012, 12:22 PM - #Permalink
    0
    I didn't receive it...! can you send again directly to joomlamusicsolutions@gmail.com ?
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, August 08 2012, 01:01 PM - #Permalink
    0
    Just sent it!

    Thanks.
    -Moni
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, August 08 2012, 04:09 PM - #Permalink
    0
    still nothing... where are you sending it to?
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, August 08 2012, 04:36 PM - #Permalink
    0
    I sent it directly to the email address you provided. Perhaps it went to spam?
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, August 09 2012, 02:35 PM - #Permalink
    0
    no... it's not on spam either!!
    weird...

    send it to my personal address: gcampsbarjau@gmail.com
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, August 09 2012, 02:50 PM - #Permalink
    0
    Got it. Just sent it to the other address.

    Thanks.

    -Moni
    The reply is currently minimized Show
  • Accepted Answer

    Friday, August 24 2012, 02:48 PM - #Permalink
    0
    Any idea on this issue yet? If not, I may just completely remove the option.
    The reply is currently minimized Show
  • Accepted Answer

    Friday, August 24 2012, 10:31 PM - #Permalink
    0
    SOLVED!

    it was a little bug.. can you check now?
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, August 28 2012, 04:13 PM - #Permalink
    0
    Man! Looks great! Thank you for the help, Germi. My members will be quite happy with this.
    The reply is currently minimized Show
Your Reply