player won't load

faxcain
faxcain
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Hi I have installed and configured my MC to my liking . but I have noticed some issues with the player not showing up on some of the songs - and also I have the :FIVE player activated but for some reason it shows five on albums but default player on song view...

I have included some pictures to help explain what I am saying.

Is this something you might be able to help with?
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  • Accepted Answer

    faxcain
    faxcain
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    Thursday, December 25 2014, 05:43 AM - #Permalink
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    SIDE NOTE - I noticed that everything was working fine until I added songs from the front end. Did this have any factor?
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    faxcain
    faxcain
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    Thursday, December 25 2014, 06:02 AM - #Permalink
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    Pop Up Player also blank
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    faxcain
    faxcain
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    Thursday, December 25 2014, 06:08 AM - #Permalink
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    SORRY - Just realized I didn't give you my website http://www.isellbeats.com/index.php/beat-shop/beat-shop-beta
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    Friday, December 26 2014, 11:13 AM - #Permalink
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    can you point me to some of the songs that are NOT playing?
    • faxcain
      more than a month ago
      Really need you to take a look at this and help me figure out whats happening - Please. Thanks - I want to take this to the next phase -
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    faxcain
    faxcain
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    Saturday, December 27 2014, 12:14 AM - #Permalink
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    Saturday, December 27 2014, 09:43 PM - #Permalink
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    can't access the page without a login.. how do I log in?
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    faxcain
    faxcain
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    Sunday, December 28 2014, 10:17 AM - #Permalink
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    LOL - I restricted access today (OF COARSE THE DAY YOU CHECK IT) LOL it was a few days and I wasn't sure when you would be available. - but thanks for getting back I have change access to public. do you need me to email you an admin?
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    Monday, December 29 2014, 01:19 PM - #Permalink
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    this is very strange.. which version of Music Collection are you using? (the version installed)
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  • Accepted Answer

    Monday, December 29 2014, 01:24 PM - #Permalink
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    nevermind.. the problem seems to come from a JS error and makes the player "break".
    if you disable the jwplayer (module), the problem is still there, right?
    • faxcain
      more than a month ago
      Leave it to me to "BREAK" something ...... :( LOL If we get it fixed you are the MAN!
    • Germinal Camps
      more than a month ago
      what you mean..? I didn't say you break anything..! I'm saying that your template has some code that is messing things up! never said it was you of course! :)
    • faxcain
      more than a month ago
      :) I know , Im just being hard on myself.. LOL you're very nice. I just hope we can figure this out. I wonder should I just start over reinstall it?
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  • Accepted Answer

    faxcain
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    Monday, December 29 2014, 06:07 PM - #Permalink
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    :( when I disable the jw player module - same thing - No players
    • Germinal Camps
      more than a month ago
      can you provide FTP access?
    • faxcain
      more than a month ago
      Did you get FTP info I sent?
    • Germinal Camps
      more than a month ago
      yes! thanks!. will respond to you by email.
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    faxcain
    faxcain
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    Wednesday, December 31 2014, 03:29 AM - #Permalink
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    How can I send it to you privately -?
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  • Accepted Answer

    faxcain
    faxcain
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    Wednesday, December 31 2014, 04:07 AM - #Permalink
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    I sent FTP access to Contact us - section - was that ok?
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