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Player load and works on some albums and won't load in other. why?

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Tuesday, January 12 2016, 11:19 PM
informasistemi
informasistemi
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Hi,
in some Albums the player load and be able to play all tracks, in other albums it won't load, the space remain empty white.
What's the problem?

http://www.edvradioinstore.com/

Examples
Here Works: http://www.edvradioinstore.com/index.php/music-database/J/1378-justin-bieber/179-hot-party-winter-2016
Here doesn't : http://www.edvradioinstore.com/index.php/music-database/D/1302-dimitri-vegas-like-mike/178-the-annual-2016

user: support
psw: support

Thanks
Responses (4)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, January 13 2016, 10:45 AM - #Permalink
    0
    it looks like some filenames may contain apostrophe characters (') that are causing problems. for example:

    The Annual 2016/07 I'm an Albatraoz.mp3

    can you try renaming this to not have the apostrophe?
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  • Accepted Answer

    informasistemi
    informasistemi
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    Wednesday, January 13 2016, 01:56 PM - #Permalink
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    Ok, I can try to rename, but keep in mind that apostrophes are normal in a lot of track title and conceptually is more correct to fix the player or Music Collection to read correctly symbols who can give problems than force the people to change the name of a lot of music files. What do you think about?

    Thanks anyway for your support :)

    Max
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  • Accepted Answer

    informasistemi
    informasistemi
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    Wednesday, January 13 2016, 03:46 PM - #Permalink
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    If i try to rename the tracks , editing Album from administration, when I SAVE, it give me PAGE CANNOT FOUND , 404 ERROR and It happens only with album who have the issue of player (and maybe apostrophe problem).
    So, I can edit and save all other albums.
    Attachments:
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, January 14 2016, 11:23 AM - #Permalink
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    for sure the apostrophe's are causing this.
    could you email me joomla admin access at support@ joomlathat.com?
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