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Black rectange on the player in Chrome, not IE

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Wednesday, April 23 2014, 10:48 AM
Phan Phieu
Phan Phieu
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Hello Germinal,

It is a bit strange phenomenon, I call "black-rectangle" problem.
I am working on the Win 8.1 64 bit.
In the case browers is:
- Chrome: on the any Player area, always has a black-rectange
see file: black-rectangle-playlist.jpg, black-rectangle-2.jpg, black-rectangle-3.jpg
- IE 11: It works fine, see NO-black-rectangle-IE11.jpg
Why? and how to solve it?

Best regards!
Attachments:
black rectangle on Player black-rectangle

Accepted Answer

Germinal Camps
Germinal Camps
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Thursday, May 22 2014, 04:53 PM - #Permalink
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Our latest version of Music Collection (2.4.3) plus our jwplayer plugin (2.4.0) and jwplayer module (2.4.0) use a newer version of the player, which should solve this.
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  • Accepted Answer

    Phan Phieu
    Phan Phieu
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    Thursday, May 22 2014, 11:42 PM - #Permalink
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    Hello Germi,

    Thank you
    It works fine , the jwplayer configuration interface is more simple (Eliminated cumbersome options before).
    I greatly appreciate the efforts of your improvement !

    Five start for supporting!
    Best regards!
    • Germinal Camps
      Germinal Camps
      more than a month ago
      great, happy that it works fine :) yes, we decided to remove a lot of options and make it much more easier to configure..
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