http://bastakmusic.com
the module added to the left sidebar / second one from top..

hello

which is your Music Collection order ID?

you don't appear on our system as a customer...

oh due to specified issue in my country "IRAN " i had no way to buy from you while most of online payment methods are blocked here so i bought from another site which claims to sell original products
http://www.afzooneha.com/products/extensions/joomla-extensions/item/232-music-collection.html

oh COME ON. you can't be serious.
it makes absolutely on sense that a site that is not ours is selling "original" producuts.
this is an illegal site with ilegal store.

aint kidding.. sniffed fishy when i asked about the issue and they said we only sell no technical support.. u should ask on the main site creator to be supported
and when i googled the products saw similar sites pretending to sell original products .. but the price was amusing.. some are about 25 Euro up to 30.. two other sites are selling over45 euro at my currency rate.
so i got to be foll and paid that amount of money for illegal store

well waste of money...
if i find a way to buy from the main creator site do i still face the Carousel issue or the original one is totally fixed?
hint: i always run the latest Joomla version which now am on 3.5.1
if it supports am willing to buy
gratitude from Persia

our software works perfectly fine and if you have a technical issue and you are a CUSTOMER then you will have technical support.
I don't know if the version you purchased ilegally maybe is full of viruses.

I don't take well your phrase. what does mean "if.. I am willing to buy"? so, you are willing to buy an illegal copy, but you're only "willing to buy" the only original version "if"? what's that supposed to mean?

well i didnt thought they are selling it illegally
plus the price is kinda too much in my currency rate.. so due to avoid facing such critical issues its always the best to buy the original product and support the coder
anyway gotcha
gonna buy it soon as i found a way to pay