Bad performance on iphone Issue

callweb
callweb
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Hi, i know that the jw player is a third party service but the ux on the iphone is just bad.
Music takes a long time to start (some times doesn't start at all), and ends in a black page which is confusing.
All of this is fine on android and desktop.
Other streaming sites like mixcloud don't have this problem so isn't there something that can be done?
Thanks

Accepted Answer

Tuesday, March 07 2017, 11:26 AM - #Permalink
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hello

the black screen is because currently, JWplayer limits the playback on the iPhone this way (not on iPad, though). Hopefully in a future version they will allow the player to be inline...
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  • Accepted Answer

    callweb
    callweb
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    Thursday, March 23 2017, 02:30 AM - #Permalink
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    For people having the same problem, i was actually not being able to play mp3 files on iOS which had latin chars. AAC works with latin chars so i will switch to AAC files.
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