GFitch
GFitch
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Hello

I cannot get the 'Send Email' function to work in the Invoice Manager. It did work when first installed but now fails. Heres a link to a video demonstrating the problem:

http://fitchmarketing.com/invoice_manager_email_failure.html

Can you advise please? Thanks
Responses (6)
  • Accepted Answer

    Joan Vilà
    Joan Vilà
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    Wednesday, July 22 2015, 10:34 AM - #Permalink
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    Hello,

    The functioin started to fail when you installed the new version of Invoice Manager (1.4.0) or after using it for a while?
    In other words, have you sent any email correctly with the new verison of Invoice Manager?

    Thank you,
    Joan
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  • Accepted Answer

    GFitch
    GFitch
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    Wednesday, July 22 2015, 12:15 PM - #Permalink
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    Hi Joan

    The email function worked fine before the changes to the css were made. following my issue with the payment tab display problem
    sucessfully resolved by you 2 days ago.

    I have only ever used the latest version of Invoice Manager.

    Thanks

    Gordon F
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  • Accepted Answer

    Joan Vilà
    Joan Vilà
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    Wednesday, July 22 2015, 01:05 PM - #Permalink
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    Hello again Gordon,

    We've found the problem.
    It wasn't about the css. We had an error in the function that sent the emails that only appeared in some cases.

    We will solve it and we will upload an update of Invoice Manager in a moment.

    I will notice you when it's done.

    Regards,
    Joan
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  • Accepted Answer

    Joan Vilà
    Joan Vilà
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    Wednesday, July 22 2015, 01:10 PM - #Permalink
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    It is done!

    The new version is the 1.4.1 and you can download it from "My downloads".

    Remember that to keep the css changes that I did for you 2 days ago, before installing the new version, you need to copy the file I modified, install the new version and then replace the file you copied to its previous location again.

    You need to do this because by installing the new version, the file I modified will return to its original state.

    Tell me if that works or you need help,
    Joan
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  • Accepted Answer

    GFitch
    GFitch
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    Wednesday, July 22 2015, 01:28 PM - #Permalink
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    Hi Joan

    Many thanks for sorting this out - much appreciated - Great Job

    Regards - Gordon F
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  • Accepted Answer

    Monday, June 25 2018, 07:01 AM - #Permalink
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    Hi there,
    This is old thread but I seem to have the same issue on 3.2.0 version
    I updated from 2.x version to 3.2 but unable to send email or generate PDF file, the button just stays blank.
    Thanks!
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