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Savings of PDFs not working Issue

Invoice Manager
Thursday, April 22 2021, 08:12 AM
Shaun
Shaun
Offline
0
Hey,

Upgraded website to new server. Still able to run same version of php (5.5), with DOM extension. But Invoice Manager just gives an error when sending, An error has occurred. - No block-level parent found. Not good.
which I think related to DOM not being installed. Even though it is.

So, I upgraded to the lastest version of Invoice Manager hoping this would fix it, as this person did:
https://www.joomlathat.com/support/invoice-manager/an-error-has-occurred-no-block-level-parent-found-not-good

But still doesn't work. I've tested on php5.5, 5.6 and php7.0. Anything later than 7.0 my website doesn't work anyway so I can't go later than that. DOM extension is on. The DOM zip file provided it also uploaded.

Sending the invoice email doesn't work. Just sits there not reacting. If I turn off saving of PDF files, sending the email works fine. Folder is set correctly with correct permissions. Definitely something to do with saving on PDFs not working still.

Is there anything else I can check to get this working?


DOM/XML enabled
DOM/XML API Version 20031129
libxml Version 2.9.4
HTML Support enabled
XPath Support enabled
XPointer Support enabled
Schema Support enabled
RelaxNG Support enabled
Responses (2)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Friday, April 23 2021, 08:55 AM - #Permalink
    0
    hello

    this is usually related to a badly structure invoice HTML template (maybe some missing closing div)
    if you can send me access I can take a look
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  • Accepted Answer

    Shaun
    Shaun
    Offline
    Sunday, April 25 2021, 04:11 AM - #Permalink
    0
    Ah yes, the full URL on the image files seemed to be the cause. Thanks.

    Good to finally get this upgraded though, the version I've been using till now was from early 2015! Looks like some nice improvements in the new version; especially search and filters, speed, a notification so you now who's been emailed and the popup preview is a nice inclusion.
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