0
I am trying to bill customers in USD and in CAD. I am not sure how to set it up so that I can bill the customers in the US in USD and the customers in Canada in CAD. Does Invoice Manager Support that?
Accepted Answer
0
Frank,
As far as I can see, you are doing this test with invoice number 6.
this invoice has a payment in it, with value 0 USD!!
I mentioned this before. Please make sure the payment has the right amount.
For example: I tried with the invoice num 31: all works great. Because the payment has the correct amount
on invoice 6, there is a payment, yes, but it's value is 0.
Looks like you're not paying attention to the PAYMENTS tab, when editing the invoice on the backend.
Please check that
As far as I can see, you are doing this test with invoice number 6.
this invoice has a payment in it, with value 0 USD!!
I mentioned this before. Please make sure the payment has the right amount.
For example: I tried with the invoice num 31: all works great. Because the payment has the correct amount
on invoice 6, there is a payment, yes, but it's value is 0.
Looks like you're not paying attention to the PAYMENTS tab, when editing the invoice on the backend.
Please check that
Responses (22)
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
0Hi there...
URL: https://www.bcelitebasketball.com/administrator?1234?
User: joomthat
password: hoops1234?
Thank you.
Frank -
Accepted Answer
0Sorry... URL: https://www.bcelitebasketball.com/administrator?1234
NO question mark at the end.
Frank -
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
-
Accepted Answer
0Okay... something is not working right... I have 2 invoices for Mackendra Konig - linked to joomla User - guywahjohnson. 2 x invoices for $750 CAD and 1 x invoices for $1580 USD. when my customer logs in and views their account... it shows 1 x invoice $0.00 1 x invoice $1580CAD and 1 X invoice $1580 USD.
When I click pay... the currencies correspond... but there seems to be some invoice cross overs. I have included the PNGs but you can run a test if you like.
Thanks for your help on this.
Regards,
Frank -
Accepted Answer
-
Accepted Answer
0Okay... so.... I create an invoice for me... FRANKKONIG. on it is item 1 - 750 CAD. select CAD. Looks good on the login page for the customer.
Create Invoice #2. 1 item- $1580 USD. again... everything looks good on back end. So far soooo good. from the frontend user page... view invoice online for CAD - looks good. click pay now - select - Paypal. Get paypal cart... AWESOME... Exactly what I want. Thank you. NOW..... Click View USD invoice. items look good - but... 0.00 in pay now. different checkout type... completely different end user experience. -
Accepted Answer
-
Accepted Answer
0Okay.... after spending some time trying to better understand... I think I have figured it out... In all of my CAD invoices, for whatever reason, my payments were automatically populating. for the USD invoices, this was not happening... so I have to make sure this being done, and in some cases, manually add a payment. Then it will show up in the end user account page. Understood. Thank you for helping me with this. I tested 2 invoices and they appear to be working fine. Thank you. -
Accepted Answer
-
Accepted Answer
-
Accepted Answer
Your Reply

Please login to post a reply
You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here.
Register Here »