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Hi
I bought today (again) Invoice Manager component as it was nice advertised as Hika Shop dedicated "you will have full integrated support". Maybe I am looking in wrong place but I can see this integration very minimal.
1. Most important thing - product list is not imported from actual shop (maybe there is way to do this)
2. Exactly same with existing customers
If I have to manually add customer details and product details for manual invoicing - then where is this full integration?
3. Invoice can be created once order is confirmed but how to create invoice with partial payment only if customer paid only deposit via bank transfer for example?
4. I can't see where to insert my company VAT ID
I can see this component from long time, it has beautiful layout, great user friendly interface, fantastic capabilities ... but if I can't have these 3 features described above, this will be useless again for me.
Regards, Marcin
I bought today (again) Invoice Manager component as it was nice advertised as Hika Shop dedicated "you will have full integrated support". Maybe I am looking in wrong place but I can see this integration very minimal.
1. Most important thing - product list is not imported from actual shop (maybe there is way to do this)
2. Exactly same with existing customers
If I have to manually add customer details and product details for manual invoicing - then where is this full integration?
3. Invoice can be created once order is confirmed but how to create invoice with partial payment only if customer paid only deposit via bank transfer for example?
4. I can't see where to insert my company VAT ID
I can see this component from long time, it has beautiful layout, great user friendly interface, fantastic capabilities ... but if I can't have these 3 features described above, this will be useless again for me.
Regards, Marcin
Responses (30)
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0hello Marcin,
1. I have just published a plugin you can download and install that will allow you to search through HikaShop products to import into an invoice when you're creating it. It's called "[EXTENSION] Search items - HikaShop", you can download it in your downloads area.
2. the current system only allows to import the products (with the previous plugin mentioned) not the customers for now.
The integration relies precisely in the ability to "not have to create" the invoices manually, but instead, invoices are created automatically when a new order is placed in HikaShop.
3. you mean you want invoices to be created even if the status is not "confirmed"? -
Accepted Answer
0Hi Germinal
Thanks for this update. This will help me a lot!
Now I can really enjoy this component - bravo. Having the same with customers would do the job completely.
If comes to point 3.
Now every generated invoice has status paid.
I would need invoice to be generated but with unpaid status. Then I can change payments accordingly to customer case. In my shop we are using deposit option for payment.
Regards, Marcin -
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0Hi!
1. well in the current system the status is always marked as paid and the invoice generated only on "completed" status on the HikaShop order, but we can change that with small coding into the plugin.
2. VAT isn't imported to the items in the invoice? it should be.. maybe there's something we're missing. However, in IM there's no shipping field, so if we want to import this one, it should be as a "extra item" field.
if you want, I'll be glad to take a look at this in your site and adjust things. can you send me joomla and FTP access at support@ joomlathat.com ? -
Accepted Answer
0Hi
1. Yes, I would appreciate to have this option as in my business getting only deposit is very common.
2. Here creating invoice without all details can't be accepted and it must be reworked to make this component really HikaShop integrated. I need to have all invoice component included, VAT, shipping costs and payment costs (like for PayPal).
Unfortunately I can't give access to my website admin panel. This is live website and I can't disclose back-end content.
Finally I am sure, you can do all the fixes beeing professional developer And I wouldn't really give up with this fantastic designed tool.
Regards, Marcin -
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0Hello Marcin,
1. ok, I will try to code in directly in the plugin as an option, where you can choose (or not) to have invoices created even if the order is not completed.
2. it's not about this, it's that IM doesn't have a separated cost for Shipping costs, for example. since different business handle it differently (some after tax, some before, etc), that's why I wanted to see how it worked on your site, to point you to the right direction to make it work for your case, or do a small code tweak myself.
since I can't have access to the website, do you have maybe a test invironment I can access to? or in the last case, can you maybe send me a screenshot of an order, where all these details appear (shipping, vat, payment costs) so I can see how this is structured in your website?
thanks! -
Accepted Answer
0I am online now and we can work on it.
1. This is not about creating invoice if order is not completed as this can be set in HikaShop. I need have option to make created invoice unpaid, it can be manually as option in IM.
2. I have checked table hikashop_order and all date is there, so just needs to be imported to your component -
Accepted Answer
0thanks Marcin,
I see the screenshot and the info, however I'm still missing some information.
I can see only the "total" tax but I don't know where this is applied. this is logically part of the 900 but I can't know if the other parts (shipping, payment) also have tax, if the tax applied is the same for all items or different, etc... do you think you can maybe do another screenshot (of the DB table if you want) so I can get a better global picture?
or if you want, just break the math down for me for this case again, not everybody calculates it the same way, so I want to see how yours works exactly..
thanks! -
Accepted Answer
0all is taxed 20% in my shop except PayPal.
Attached table from DB. Please delete screenshots and this table from Forum.-
Germinal Campsmore than a month agoI think you didn't attach the screenshot.. can you send both screenshots (or as many as you have made) to support@ joomlathat.com? this way we don't have it in the forum.
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skalarkimore than a month ago.png files above
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Germinal Campsmore than a month agothanks, let me work with that. I will keep you posted.
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0Thanks Marcin,
ok, here we go. I've uploaded a new version of the plugin, version 1.1.0 (hikashop plugin), that has two new things:
1. in the plugin parameters, you can choose if you want to create the invoice only on status confirmed, or other.
2. an issue is solved, so now the taxes, shipping, etc, should be correctly imported.
let me know. -
Accepted Answer
0Hi
Thanks for your work, I like your support.
1. Here I made a bit mess as my only concern was that generated invoice has always status Paid - but this can be changed once invoice is created. I found it today...
2. Here we are partially done. Shipping and payment is imported now, VAT looks to be calculated correct, but Invoice subtotal including VAT already and if I will apply VAT 20% another amount is added. VAT is included twice in total amount. Should be easy to fix
Regards, Marcin -
Accepted Answer
0Hello Marcin,
that's whay I told you a few days ago: since the PAYMENT fee does not include VAT in it, then this means that the VAT cannot be added at a "global" level because it will affect ALL rows.
that's why the system adds the VAT at an ITEM level. you will notice every item has VAT, except the payment one. do you know what I mean? this way every item is taxed correctly and the total of the invoice matches. you don't need to click the "global" VAT. do you know what I mean?-
skalarkimore than a month agoPayment section is fine all lines are fine too. VAT is calculated ok. BUT on VAT invoice VAT amount has to be shown separate. And I need to know VAT amount for my account. I don't want to calculate it from all lines manually.
Tick box 20% VAT does the job, If I click on VAT 20%, amount is shown but is not calculated correctly - this is first issue. AND it is added again to TOTAL INVOICE which is wrong.
Just change it to scenario. If 20% is ticked show the VAT value (which is working now but calculation are wrong) but do not add it to Total invoice Value. and all will be fine.
Marcin
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0Marcin, not sure if you understood my last point...
we can remove the VAT in every individual item, and add it to global level, but this will mean that the payment row will also have VAT calculated. do you know what I mean?-
skalarkimore than a month agoYes, looks like we don't understand each other.
According to VAT law VAT has to be shown on VAT invoice (no need for every single row, however this is useful as well) - NOW IS NOT SHOWING
I thought 20% tick box is for this purpose - Am I right or not? If not what for is that tick box then?
To me solution is very easy. Total Ivoice must be shown including VAT always. After ticking 20%AT - VAT appears on invoice. But you are making mistake adding VAT AGAIN to Total Invoice. So looks like very easy minor mistake?
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Accepted Answer
0hello Marcin,
indeed, we are not understanding each other.
I totally understand what you're saying. you want the VAT ticked at a global level, not applied on every item. I understand that.
Again, I'm going to try to explain what I was explaining before: no, it's not an easy minor mistake...
if we DON'T apply VAT in every row, but we apply it at the global level, like you want, then it will be applied in the "payment fee" row as well. and you DON'T want it in that row.. because you told me that it was non-VAT. do you understand what I'm saying? if you want me to change the plugin to apply the VAT at a global level, that's ok, but please be aware that then it will be applied to the payment fee too, and therefore the total won't match.
hope you understand me now... -
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0I totally understand what you're saying. you want the VAT ticked at a global level, not applied on every item. I understand that.
NO, this is not my intention. My intention is to have correctly generated Invoice based on HikaShop details. On the beginning you know it was wrong as shipping and payment fee was not included. After update these two are included and thanks for that.
if we DON'T apply VAT in every row, but we apply it at the global level, like you want, then it will be applied in the "payment fee" row as well. and you DON'T want it in that row.. because you told me that it was non-VAT. do you understand what I'm saying? if you want me to change the plugin to apply the VAT at a global level, that's ok, but please be aware that then it will be applied to the payment fee too, and therefore the total won't match.
To me way you do it doesn't matter at all. I need only to have end effect as it should (which will comply with VAT regulations):
1. VAT calculated separate for each row as not always VAT is 20% (and this is not my specific requirement)
2. VAT should be displayed on Invoice (like now after ticking 20% VAT)
So, this is what I need.
Marcin -
Accepted Answer
0hi,
well, this is not how IM works. the tax shown on the global list view is only the tax marked on the global invoice checkbox. since you need tax per items, we're not using the global checbox so it does not show on the list.
all I can do is a little tweak to add a column in the main view of your installation to show the sum of the item taxes on the invoice, for your use. but that's all, it would be a "tweak" for your installation-
skalarkimore than a month agoHi
I know IM is not working like that and all this topic is about this issue. And I don't understand why you don't want to make it right. This is not specific requirement, nothing custom - that what I am asking is the way how VAT should be handled.
I have spend days and I have created invoices for all my customers from last year - 300 invoices all together as I thought you will do fix for this issue.
Sorry but still this component is NOT compatible with HikaShop an it is far from full integration as advertised.
Marcin
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Accepted Answer
0Marcin,
it's not that "I don't want to make it right"..! that would make no sense. it's simply that IM works a different way, that's all. it does not have all the possibilites in the world, of course. if you find another invoice software that is integrated with Hikashop the way you want and it does exactly all you want, how you want it, then you should use it.
If you don't want to use IM and want another refund, then tell me.
I have modified the plugin so it would better fit your scenario, now I offered to tweak your IM to add the tax from the items into a new column view so you can see it on the list view, like you want. Honestly, I don't know what else I can do for you...
I'm saying this with all the good faith. The software is what it is. Other improvements will keep coming in future versions, of course, but that are major versions and take time to develop.
Please Marcin, have in mind that even you keep calling this "an issue", like it was a bug on the system, it is not, it's just the way it works.. if I changed that then I would have other hundred users complaining about it!
I keep feeling you're angry with us when I have tried to adapt this to your needs "as much as possible". I hope you understand what I'm saying. Again, if you don't want to use this because "it's not compatible with HikaShop" then maybe the best is to give another refund and we go separate ways...
All the best,
Germi -
Accepted Answer
0Dear Germi
I really don't want to depreciate your work. I said above that I love your component as is designed very well. Really will be using it with pleasure as this is what I was looking for.
To make all shorter, I will ask you for only one tweak. And if this will be for me only I have no problem to pay for it.
Please change for me way you calculating Invoice Subtotal. To sum this use column Value. This will sort out all my requirements.
Thanks in advance. Marcin -
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0Hi
Not a problem I can wait. Unfortunately I made mistake and I need to ask for different modification.
Marcin-
Germinal Campsmore than a month agoHi Marcin, I'm back! can you please email me the requirements at support@ joomlathat.com? thanks!
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