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The invoice manager is creating multiple invoices for the same invoice Issue

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Thursday, October 31 2019, 06:39 AM
iagree8
iagree8
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Hello

The invoice manager is creating multiple invoices for the same invoice.

That happened when the next payment due time come

the original invoice set to be recurrent then i found a flood of many many invoices for the same invoice since yesterday.

The due date for the next payment was yesterday and I found many many copy of the same invoice yesterday... I deleted them but today I found the same invoice created repeatedly "again" for 16 times.


can you explain that???
Responses (17)

  • Accepted Answer

    iagree8
    iagree8
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    Saturday, November 02 2019, 02:54 PM - #Permalink
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    anyone there????

    what kind of support is that

    the most worst support I seen in my life
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  • Accepted Answer

    iagree8
    iagree8
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    Saturday, November 02 2019, 02:56 PM - #Permalink
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    Today I found multiple invoices for the same one and I didn't see some other invoices
    the system deleted it by itself .. how was that I don't know

    then no one answer me for 3 days
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, November 02 2019, 03:59 PM - #Permalink
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    hello

    Sorry for the delay

    could you sent us backend access so we can take a look at this issue?
    our support email is support@joomlathat.com

    thanks!
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  • Accepted Answer

    iagree8
    iagree8
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    Saturday, April 11 2020, 04:35 PM - #Permalink
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    Hello

    the issue still not solved yet!

    Also when I click on New button I get this message

    An error has occurred.
    0 Call to a member function get() on null

    I need immediate help, please.

    joomla 3.9.16
    • Germinal Camps
      Germinal Camps
      more than a month ago
      where do you get this error? backend? which page?
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  • Accepted Answer

    iagree8
    iagree8
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    Saturday, April 11 2020, 06:05 PM - #Permalink
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    I get the error in the backend when I try to create a new invoice by clicking on "New" green button
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  • Accepted Answer

    iagree8
    iagree8
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    Sunday, April 12 2020, 12:50 PM - #Permalink
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    Hello,

    When will you help me in solving these issues ???

    What help did you provide for me as a customer since I got this component ??

    I'm waiting for help until now

    regards
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, April 13 2020, 08:21 AM - #Permalink
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    Hi

    I need to access the backend to check the issue and know what's happening. can you provide such access?
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  • Accepted Answer

    iagree8
    iagree8
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    Monday, April 13 2020, 11:46 AM - #Permalink
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    Hi

    I already sent the username and password to your email support@joomlathat.com
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  • Accepted Answer

    iagree8
    iagree8
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    Monday, April 13 2020, 11:48 AM - #Permalink
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    Hopefully, you'll help me solve this issues immediately
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  • Accepted Answer

    iagree8
    iagree8
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    Wednesday, April 15 2020, 09:28 PM - #Permalink
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    Hello
    Good day,

    I have sent you the admin interface login for your extension. Until now I didn't hear back from you.

    Waiting for response.

    Thanks
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, April 15 2020, 09:44 PM - #Permalink
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    I'm sorry but I don't seem to have any email. Which account did you send it from? maybe it's in my spam inbox
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  • Accepted Answer

    iagree8
    iagree8
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    Wednesday, April 15 2020, 09:45 PM - #Permalink
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    Hello my friend
    I sent it to this email
    support@joomlathat.com
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, April 15 2020, 10:15 PM - #Permalink
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    hi,

    no, I mean which email did you send it from?

    sorry for the confusion
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  • Accepted Answer

    iagree8
    iagree8
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    Wednesday, April 15 2020, 10:17 PM - #Permalink
    0
    The same as my account here
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  • Accepted Answer

    iagree8
    iagree8
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    Thursday, April 16 2020, 01:22 PM - #Permalink
    0
    Hello
    Any update???
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  • Accepted Answer

    iagree8
    iagree8
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    Thursday, April 16 2020, 01:52 PM - #Permalink
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    Hello,

    By the way, I'm sure that you received my email

    If you don't want to provide support for me as a customer all those months then up to you. I can remove the extension at all from my website and I can search for another solution.

    Just let me know what would you prefer.

    I think I'm done already asking for help a hundred times.

    Thanks
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, April 16 2020, 01:59 PM - #Permalink
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    hi

    I did not receive your message. I can show you my gmail inbox when filtering by "iagree8@gmail.com" and all I see is your subscription plus the message you sent me today in the forum.
    Attachments:
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