Site goes white

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Tuesday, June 13 2023, 02:13 PM

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I sent a contact email today and I have had no response. Our website keeps going white and it is to do with com_invoices. We have ran an update an alas nothing. Can someone contact me asap to sort this. We do not mind paying for addons, but we would like some sort of help when issues arise.

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Accepted Answer

Appie Thrasher

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Tuesday, June 13 2023, 06:02 PM - #Permalink
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Often if a site goes white, means a php error, if you turn on error mode you can probably see the error message.
And start trouble shooting it..
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Accepted Answer

wadesigns

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Thursday, June 15 2023, 05:08 PM - #Permalink
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I have done everything you have asked, updated ALL plugins etc and still we get white pages from com_invoices and I need your help
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wadesigns

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Friday, June 16 2023, 07:57 AM - #Permalink
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Can someone assist please. I have purchased a licence and that comes with support!
And more features...

Print: Clean independant invoice view to print it easily with your browser
Outstanding technical support from our team
100% open source code

Therefore can you support us please

Germinal Camps
more than a month ago

Hi!
I answered to your email last week but didn't get an answer.. if you can send me access to your site to support@ joomlathat.com I can take a look at it!
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wadesigns

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Monday, June 19 2023, 10:01 AM - #Permalink
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I shall do that now
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wadesigns

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Monday, June 19 2023, 10:48 AM - #Permalink
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Did you manage to get in please? It might be my firewall. I have asked for your IP address and country so that I can release and grant access
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wadesigns

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Tuesday, June 20 2023, 09:31 AM - #Permalink
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Please can you answer me! This is holding back my business and I have paid you in good faith but you still do not answer/help me.
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wadesigns

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Tuesday, June 20 2023, 09:33 AM - #Permalink
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You can see below the first screen they get is white, if you refresh the website appears BUT why would the client know this??? They would not! This needs to be sorted and I have found the problem is com_invoices, which is you, please can you take a look at this today.
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wadesigns

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Thursday, June 22 2023, 02:37 PM - #Permalink
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Can you tell me why;
1. You have still not logged in to the site
2. Why you are not answering my emails
3. Why has it taken over a week for you to sort the issue that we have identified
4. You have taken my money and not supported as you protest you are amazing at!

I expect some sort of response from you or your team within 24hrs
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Germinal Camps

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Friday, June 23 2023, 05:50 AM - #Permalink
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hello my friend,

I'm sorry but I just can't access your website. It says "404 Not found". I can't even get to the login page, that's why I haven't even logged in.
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