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Logo on PDF invoice missing (let's encrypt ?)

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Wednesday, April 11 2018, 05:51 PM
Stéphan Herby
Stéphan Herby
Offline
0
Hi Joomlathat team,
my pdf invoices does not embed logo anymore.
Instead I get a "Image not found or type unknown"...
I have already answer that in that topic...
But now I realized that renew the Let's Encrypt certificat solve the issue ... only for a few hours and then no logo anymore...
For example, yesterday i see the logo is not embeded anymore in my invoices. I go to my Cpanel, renew the certificat Let's Encrypt. Go back to Invoice Manager and note that the logo is back on my PDF invoices.
This morning, the logo is missing again... and renew the certificat does not work.
Hosted on Siteground, on a Cloud Hosting plan. Joomla 3.8.6
If some one could have an advice it would be great...
Responses (2)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Friday, April 13 2018, 10:39 AM - #Permalink
    0
    that is weird.. it really seems unrelated to Invoice Manager.. this is something on your server that is causing this
    as you said yourself, when you renewed the let's encrypt certificate it worked again...
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  • Accepted Answer

    Stéphan Herby
    Stéphan Herby
    Offline
    Monday, April 23 2018, 08:05 PM - #Permalink
    0
    Hi Germinal,
    OK, I had a issue of CPU usage with bad bots on my diffenrets websites this Last weeks. SiteGround advice me to add this lines on my htaccess :
    # BLOCK BLANK USER AGENTS
    
RewriteCond %{HTTP_USER_AGENT} ^-?$
    
RewriteRule ^ - [F]

    Actually, i met issue with that code with some Regular Lab component, render Zoo item in PDF, and... having my logo on my invoices with your component. So that line is now commented. SiteGround advice to notice it to component developpers, but i trust Regular Lab and JoomlaThat, so i'm going back to them for that issue. Thank you for having spent time here...
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