Hi Paulohabi,
did find any solution for your issu ? I have the same type of problem...
Even for Invoice actually...
Thanks in advance for any advice ...

Nops!

Hi Germinal (and others),

Happy new Year!

Could you please help us to find a solution for this problem?

I have sent you the details to access in a PM.

Happens on both quotation and invoice. But only on the downloaded PDF only. You need to save changes a couple of times before observe this behaviour.

Any news on this Germinal?

Hello Paulohabl,

Have you tried deleting the quote/invoice in the /pdfinvoices folder before downloading?

BizzMix wrote:

Hello Paulohabl,

Have you tried deleting the quote/invoice in the /pdfinvoices folder before downloading?

No haven't Biszzmix. I could for the sake of the exercise and help to debug, but wouldn't do it normally though.

Yes, to help debugging. It shouldn't be the regular workflow, indeed.

BizzMix wrote:

Hello Paulohabl,

Have you tried deleting the quote/invoice in the /pdfinvoices folder before downloading?

Thanks Bizzmix

I made changes on the invoice deleted it and the same old PDF is downloaded, Weird that no other PDF was replaced and it still download one.

As I said above, i 've met the same issue. The only solution I found is to clean the site AND the browser cache before trying to download it again. Like you Paulohabi, I have tried to erase Quote or Invoice PDF file, but it is not enough oddly.

Clearing caches makes sense: the filename of the quote before and after change remains the same.

I would be cautious of changing a quote/invoice that was already sent to a prospect/customer, by the way. How can you tell which version of the quote your prospect accepted? This could be a cause for conflict.
However when it is not sent, before changing, the prospect/customer will not have downloaded it yet. It therefore would not be in his/her browser cache.
This raises the question: did you download the old version, because it was in YOUR browser cache or because it was in the site's cache? If it was in your browser cache, everyone else will not have this problem.

Stéphan, does the issue still occur when you just clean your browser cache and not the site's cache?

(I don't experience this problem, so I can't reproduce the issue and test it)

I did not test clearing only my browser cache.
I have MEMCACHE (from Siteground) activated on all my websites. Maybe it can come from there ? I will make tests and come back here to make feedback.
Actually, i change the email in the invoice/quote for mine before send it. So i'm sure it is the good one which is sent and then I put the good email back and send it to the customer. A little bit procedural, huh ?

NEWS: I cleared the browser cache (only) and now I can see the updated PDF. Don`t need do clear server or download folder.

Now what would be the solution to avoid this extra step of clearing browser cache every time I need an updated version of the PDF? Germinal?

Bizzmix - Regarding business conflict this is not a problem as my relationship with the clients are quite personal as well, and any change are agreed before hand

OK, great. So now we know it is the browser cache that causes the issue.

I hope Germinal can provide a useful tip, because i don't know how to configure browser-cache behavior.
Maybe some Cache-Control HTTP headers could be used, but that's really up to Germinal to figure out. (this could also be a solution to the needed cache refresh after an update is installed!)

I'm using firefox (on Win10), btw, and never experienced the problem.

hi guys,
this looks indeed browser-cache related. I haven't figured a definitive solution yet. One possible solution will be to generate the PDF names with a random string every time, to avoid duplication (instead of just the quote name)

Germinal Camps wrote:

hi guys,
this looks indeed browser-cache related. I haven't figured a definitive solution yet. One possible solution will be to generate the PDF names with a random string every time, to avoid duplication (instead of just the quote name)

What about the filename as it is but added with full date YYYYMMDD HHMMSS ? (not the question mark though)

paulohabl wrote:

What about the filename as it is but added with full date YYYYMMDD HHMMSS ? (not the question mark though)

Just a great idea !

I think you could already do this in the settings for the quote and invoice number format: DATE_FORMAT_LC2="l, d F Y H:i"
as described here:
https://www.joomlathat.com/documentation/invoice-manager/customizing-the-configuration-fields

BizzMix wrote:

I think you could already do this in the settings for the quote and invoice number format: DATE_FORMAT_LC2="l, d F Y H:i"
as described here:
https://www.joomlathat.com/documentation/invoice-manager/customizing-the-configuration-fields

This is for the date format in the invoice/quotation itself. Instead it is needed to have the date/time of PDF file creation to be added to the PDF file name itself. But just on the file name.

Ex: For the invoice number 154 of My Business created at 15hrs 32mins 21 sec on 21th June 2020 would be "Mybusiness-154 20200621 153221"

You're right: this counts for the invoice date format; not the invoice number format. My bad.

The filename will be [invoice-number].pdf.
A quick solution may be for Germinal to include another parameter for the invoice number format such as [hhmmss] in analogy to [num], [dd] etc.

Hi Germinal,

If you are going to implement the above, i.e. saving filename with the date and time stamp, then would be great if could also created a folder and save a copy of what has been sent to the client, so it is possible to keep track of what has been sent.

paulohabl wrote:

Germinal Camps wrote:

hi guys,
this looks indeed browser-cache related. I haven't figured a definitive solution yet. One possible solution will be to generate the PDF names with a random string every time, to avoid duplication (instead of just the quote name)

What about the filename as it is but added with full date YYYYMMDD HHMMSS ? (not the question mark though)

Hi Germinal, any news on this? Would you be able to add the full date to the PDF file name?