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Image shows online, and on invoice, but not pdf?

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Friday, June 09 2017, 08:19 AM
SBMedia
SBMedia
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Hi,

My logo displays on the email, and i=online, but not on the pdf? I added the image, instead of using the logo code, as it just doesn't work when I add it with JCE editor.

This is what it says on the PDF:

Image not found
http://www.paigeone.co.za/images/paige-one-optical-logo.jpg

However it is definitely there if you look at the link?
Responses (12)

  • Accepted Answer

    pandorasoft
    pandorasoft
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    Friday, June 09 2017, 10:18 AM - #Permalink
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    The same happens to me
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, June 09 2017, 11:14 AM - #Permalink
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    no.. if I look at the link, it says not found...
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  • Accepted Answer

    SBMedia
    SBMedia
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    Monday, June 12 2017, 05:55 AM - #Permalink
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    Hi,

    Sorry I dont know why it changed to lower case when I copied it over,it is : http://www.paigeone.co.za/images/paige-one-optical-logo.jpg

    Regards
    Stanley Rieck
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  • Accepted Answer

    SBMedia
    SBMedia
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    Monday, June 12 2017, 06:03 AM - #Permalink
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    Title

    Maybe that will help as the forum keeps changing my link
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  • Accepted Answer

    SBMedia
    SBMedia
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    Monday, June 12 2017, 06:05 AM - #Permalink
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    Correct Link - Hopefully

    Ok, one more try
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  • Accepted Answer

    pandorasoft
    pandorasoft
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    Monday, June 12 2017, 07:18 AM - #Permalink
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    This is what I get in the pdf.
    I have verified the link of the image and it is correct, I do not know what is not working.
    Attachments:
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, June 13 2017, 08:50 AM - #Permalink
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    hello

    could you send me joomla access?
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  • Accepted Answer

    Michael Schulze
    Michael Schulze
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    Tuesday, July 04 2017, 12:12 PM - #Permalink
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    hello. any news about this? i have the same problem. so i had to remove the logo meanwhile.
    • Germinal Camps
      Germinal Camps
      more than a month ago
      the issue is not the same in all cases.

      please check that your PHP setting "allow_url_fopen" is set to ON on your server.
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  • Accepted Answer

    Michael Schulze
    Michael Schulze
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    Tuesday, July 04 2017, 04:46 PM - #Permalink
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    Thank you for your answer Germinal. The Setting "allow_url_fopen" is "On" since from beginning. It stopped parsing the logo into the PDF suddenly. I guess that it was since updating from Joomla 3.6.5 or from Joomla 3.7.0. So this is not related to my hosting enviroment.
    • Germinal Camps
      Germinal Camps
      more than a month ago
      hello,

      if you want, please send me Joomla admin access data at support@ joomlathat and I'll be glad to take a look at it.
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  • Accepted Answer

    Stéphan Herby
    Stéphan Herby
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    Saturday, September 09 2017, 08:01 PM - #Permalink
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    Hi JoomlaThat team :)
    I'm meeting the same problem as Michael Schulze just above.
    Can I send you an access too ?
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  • Accepted Answer

    Stéphan Herby
    Stéphan Herby
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    Saturday, September 09 2017, 08:23 PM - #Permalink
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    Actually, I'm using com_invoice on 2 domain and logo stopped be printing on both at the same time. I'm using a YoothemePro on both, maybe it can come from this ? (but issue is on backend, so...)
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  • Accepted Answer

    Stéphan Herby
    Stéphan Herby
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    Monday, September 11 2017, 12:51 PM - #Permalink
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    Hi JoomlaThat Team,
    actually it looks like the issue was coming from a bug with the renewal of my Let's Encrypt certificates.
    I had some other issue with that yesterday, and as soon as i resolved them the logo was back on my invoice.
    For your info...
    regards...
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