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Gateway timeouts using invoicemanager

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Monday, February 22 2016, 10:31 AM
dewebmeester
dewebmeester
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Hi there,
Trying to sort out the reason for the "Gateway timeouts" using the invoice manager. I do not need to change php.ini settings and make execution times 300 because the problem is just the component does not load (anymore). Sometimes it does - sometime it does not. It looks like a loop when clicking on "generate new invoice" or "preview" or "print pdf" sometimes just on clicking the the component. Tried disable firewallls - different IP's - server side issues but after four days we are still not able to tackle the problem. Maybe it has nothing to do with the invoicemanager (trying with an install on a different Joomla install on a different server) but maybe you have an idea how to find out what is causing this.
Kind regards,
Meindert

Accepted Answer

dewebmeester
dewebmeester
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Saturday, June 11 2016, 08:34 AM - #Permalink
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This problem got solved - I do not know exactly how but everything is working fine and I do not know if this had to do with the invoice manager. I tested a lot with enabling and disabling extensions, with local mysql database, server settings, whatever, it it solved.
Kind regards,
Meindert
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Responses (4)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, February 22 2016, 10:45 AM - #Permalink
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    Hello

    does this happen on the backend interface, in the invoice list?

    if the answer is yes, I think I know what the reason could be. it should be an easy fix.
    Please, if you can, send me joomla and FTP access at support@ joomlathat.com
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, February 22 2016, 10:48 AM - #Permalink
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    just a quick follow up question.. which version of Invoice Manager are you running?
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  • Accepted Answer

    dewebmeester
    dewebmeester
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    Monday, February 22 2016, 10:53 AM - #Permalink
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    Using the latest version (1 dec 2015) - sending you the credentials.
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  • Accepted Answer

    dewebmeester
    dewebmeester
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    Monday, February 22 2016, 11:23 AM - #Permalink
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    Is it possible to disable the "update check"? "Checking for updates..." loads endlessly - do not know if this could be a problem.... - just guessing. Truncated, emptied and dropped certain database tables regarding other extensions but problem is still there. Strange thing it seems to work shortly after cleaning up cookies - cache, can make one change (added a customer) but going to creating new invoice after this, system loads endlessly.....
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