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Dont send virtuemart standard mails Issue

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Friday, October 28 2016, 08:42 AM
joki94
joki94
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Hello,

how it is possible, that only the emails with templates generated by invoice manager will be sent automatically to the customer if he bought something in an virtuemart online shop.

At the moment he gots the normal very ugly looking mails from virtuemart and also the mails designed with invoice manager.

Please help urgently. Thanks and kind Rigards,

joki94
Sent Invoices virtuemart 3 mails
Responses (14)

  • Accepted Answer

    joki94
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    Friday, October 28 2016, 08:55 AM - #Permalink
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    Ia think I already solved it by using the virtuemart configuration and there choose that no mails will be sent (status: keine)

    But I have another problem, if the costume buy something, the status will not be transmitted, so the wrong mail template will be sent.

    Hope to get some help. Kind Regards, joki94
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  • Accepted Answer

    joki94
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    Friday, October 28 2016, 09:26 AM - #Permalink
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    I think I already solved it by using the virtuemart configuration and there choose that no mails will be sent (status: keine)

    But I have another problem, if the costume buy something, the status will not be transmitted, so the wrong mail template will be sent.

    Hope to get some help. Kind Regards, joki94
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, October 28 2016, 03:20 PM - #Permalink
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    hello

    which status you mean? from VM to IM?
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  • Accepted Answer

    joki94
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    Monday, October 31 2016, 07:14 AM - #Permalink
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    Hi,

    I mean the first status from virtuemart. It doesnt matter if it is confirmed or confirmed by shopper etc.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, October 31 2016, 10:03 AM - #Permalink
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    IM has its own statuses (it does not import them from VM).

    What you can do is to specify WHEN an invoice will be created (I mean, it can be created only when VM status is "X"). you can define this in the invoice manager - virtuemart integration plugin.
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  • Accepted Answer

    joki94
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    Monday, October 31 2016, 10:56 AM - #Permalink
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    Hi, I setted this up in the plugin and an invoice will be sent, this is not the problem, but the status token {status} doesnt show anything.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, October 31 2016, 10:58 AM - #Permalink
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    what's your configuration on "Invoice status", in Invoice Manager global config options?
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  • Accepted Answer

    joki94
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    Monday, October 31 2016, 11:11 AM - #Permalink
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    calculate automatically if no set
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  • Accepted Answer

    joki94
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    Tuesday, November 01 2016, 02:58 PM - #Permalink
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    I really need your help, because this status is realy important. I have different templates which will be sent, depending on the virtuemart status
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, November 01 2016, 04:31 PM - #Permalink
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    I see. the status should be populated indeed. Not imported from VM, but not blank.

    could you send me access at support@ joomlathat.com so I can take a look?
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  • Accepted Answer

    joki94
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    Thursday, November 03 2016, 07:29 AM - #Permalink
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    Can you say me the path, where the status will be "imported" set?

    Than I will take a look if I can solve issue on my own.

    Kind Regards, joki94
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 03 2016, 09:52 AM - #Permalink
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    again.. the status is NOT imported. Invoice Manager has its own statuses...
    what is weird here is that the {status} token is returning nothing...
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  • Accepted Answer

    joki94
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    Thursday, November 03 2016, 10:06 AM - #Permalink
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    Yes that was what I meant. Therefore I wont to know in which path I have to look
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Thursday, November 03 2016, 10:11 AM - #Permalink
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    well the invoice is created in the plugin /plugins/system/invoicemanager_virtuemart

    there, the status is left blank because it is automatically calculated by Invoice Manager...
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