oooppss... :S :S
why you say that? I don't mean you are wrong or anything, but if you can point to us WHY you think our site is not clear, you can help us improve it!!

actually I'm very interested if you can tell us how you would improve it. it is for us very important that our site explaing very well WHAT content statistics is and HOW it works, so if it was not clear for you there are problably many things to improve!

can you give us your thoughts?

thanks!! we are always trying to improve!

Ha... I've very happy to hear that. I always tell my staff the same thing. Okay, I got confused because you have two different download areas. The one through the subscription and the one through the web site.

The one through the web site is vague and not clear. However, if you go into your My Subscriptions page and click on the link, then you go to the normal download area.

So, that's what I was talking about. It took me forever to realize that you have to click your subscription through that page.

Thanks for the positive feedback!

got it! yes, merging the two areas somehow would be helpful, indeed. we'll try to make it less confusing. thanks a lot!!