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I have made posts here for support before with no responses - where is the support tickets section?
I have an older Joomla site that I am still trying to get Affiliate working,.the issue is that transactions that have a dollar amount no longer complete - not since I activated the affiliate plugins...

How do I get support ...?
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  • Accepted Answer

    Thursday, January 16 2025, 09:35 AM - #Permalink
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    Hello

    which extension are you using for your transactions?
    when you say they have a dollar amount, in which configuration is this set?
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  • Accepted Answer

    CMP
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    Saturday, January 18 2025, 03:07 AM - #Permalink
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    I am lost on the API setup - tried everything even asking Chat GPT lol
    The API Config is what I need help with for sure if you could help with that maybe that will fix a bunch of things...

    This is a Doc with the details, Website Admin: Server Admin: Etc : https://docs.google.com/document/d/1u9gkvqynv3enyefvkoylywlbmqjqqdhbdgs0n0mhhhk/edit?usp=sharing

    I have not been able to get any type of success, can you setup to demonstrate and tell me what you have done to get the correct result?
    I need to see this working to see how it will fit best into my marketing plan.

    Questions?
    Is it possible to have the affiliate commissions be used for purchases on the same site?


    NOTE: VERY WEIRD *** When I began to configure this component I have lost the ability to complete general gift card transaction without a FUNDRAISING CODE! The gift card / coupon does NOT WORK if a Fundraising Code is NOT used ???
    ENTER CODE:
    CMPTVPASS = 100% Discount ( Select APPLY to get '0')
    HUNGER = 1% Discount ( Select Apply ) Use Cash Transfer and you will be able to see the transaction here in Orders: https://planetgiftcards.org/administrator/index.php?option=com_enmasse&controller=order

    AGAIN if a FUNDRAISING Voucher is NOT used the transaction does NOT appear in the Orders List, this is why the numbers are missing : https://prnt.sc/yaij4aisudly
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  • Accepted Answer

    CMP
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    Sunday, January 26 2025, 05:16 AM - #Permalink
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    Is this just community support or do.you have actuall development support staff?
    Is their a direct support ticket system ?
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